Dental claims source scope
The reviewed claim-routing evidence covers Solstice dental benefits. UHC Select Managed Care is separately routed; confirm the dental product and network. 76578 — Solstice dental claims only.
Check the dental claims and pretreatment source · Partial source comparison 2026-09-26; not whole-record approval.
Other historical registry details below are not certified by this source-scoped comparison. Confirm the issuing company, applicable product and current instructions.
Solstice Benefits at a glance
| Legal name | Solstice Benefits, Inc. |
|---|---|
| Also known as | Solstice, Solstice Dental |
| Category | Commercial |
| Parent organization | Solstice Benefits |
| Dental claims (source-scoped) | The reviewed claim-routing evidence covers Solstice dental benefits. UHC Select Managed Care is separately routed; confirm the dental product and network. 76578 — Solstice dental claims only. |
| Eligibility (270/271) payer ID | No single all-product identifier established in this registry; see source findings and verify the member product and transaction separately |
| ERA (835) payer ID | No single all-product identifier established in this registry; see source findings and verify the member product and transaction separately. Clearinghouse-specific: This registry has not established one national ERA payer ID for Solstice Benefits. ERA enrollment and 835 routing are clearinghouse- and product-specific; verify in the payer portal or clearinghouse payer list before enrollment. |
| NAIC company code | Not established in this registry |
| States covered | Nationwide (50 states) |
| Provider resource entry point | https://www.mysolstice.net/contact.aspx/Default.aspx |
| Provider phone | 1-877-760-2247General Solstice customer support. |
Always verify claims-routing details against the member ID card and the payer's current EDI companion guide before submission.
Timely filing & appeals for Solstice Benefits
This registry lists 180 days as an initial-claim reference for Solstice Benefits. Confirm the applicable product, provider agreement, start event and current payer instructions. Do not apply this value automatically to out-of-network, secondary, corrected or appealed claims.
| Submission type | Window |
|---|---|
| Initial claim reference | 180 days (verify applicability) |
| Out-of-network initial claim | Verify the member's plan and applicable out-of-network rules |
| Secondary / coordination of benefits | Verify the allowed window and start event; a primary EOB does not automatically restart filing |
| Corrected claim | Verify correction instructions; do not substitute an appeal deadline |
| Reconsideration / appeal | Use the applicable denial or decision notice and the process below |
This registry has not established a payer-specific appeal ladder for Solstice Benefits. Use the denial notice, plan document, provider agreement, or jurisdictional rule to assign the correct route and deadline. Missing registry evidence does not mean appeal rights are unavailable.
Source: Solstice Benefits provider policy. Always confirm before disputing a TFL denial — payer policies are versioned and product-specific.
Dental pretreatment estimates with Solstice Benefits
Confirm the specific benefit, member product, responsible plan and applicable pretreatment or authorization instructions. This reference does not establish a universal medical authorization clock.
Dental pretreatment and appeal source
The reviewed claim-routing evidence covers Solstice dental benefits. UHC Select Managed Care is separately routed; confirm the dental product and network. 76578 — Solstice dental claims only. Verify eligibility (270/271), remittance (835) and any authorization transaction (278) separately for the issuing company, product and clearinghouse. Dental claim submission and pretreatment estimates do not certify those transactions. Registry flags are not current transaction-complete approval; an unverified field is not a finding that a service is unavailable.
Top denial reasons for Solstice Benefits
Per-payer denial benchmarks publish here once the QuickIntell anonymized ETL pipeline ingests sufficient Solstice Benefits volume. Until then, see the broader CARC reference for industry-wide remediation guides.
Electronic claims, eligibility & ERA
| Transaction | Registry indication — not verification | Routing reference |
|---|---|---|
| Dental claims (source-scoped) | Listed in registry; verify current scope | The reviewed claim-routing evidence covers Solstice dental benefits. UHC Select Managed Care is separately routed; confirm the dental product and network. 76578 — Solstice dental claims only. |
| 270 / 271 eligibility | Listed in registry; verify current scope | No single all-product identifier established in this registry; see source findings and verify the member product and transaction separately |
| 278 prior authorization | Listed in registry; verify current scope | Verify X12 278 routing separately |
| 835 ERA | Verify support and enrollment separately | No single all-product identifier established in this registry; see source findings and verify the member product and transaction separately. Clearinghouse-specific: This registry has not established one national ERA payer ID for Solstice Benefits. ERA enrollment and 835 routing are clearinghouse- and product-specific; verify in the payer portal or clearinghouse payer list before enrollment. |
Payer IDs vary by clearinghouse — confirm against your clearinghouse payer list (Availity, Change Healthcare/Optum, Waystar) before configuring submitter routing.
Source checks and remaining limits
The latest partial comparison is dated . Retained earlier findings keep their original dates below. This is a partial source check, not a whole-page, clinical or legal review. It does not refresh the legacy review date above.
payer_ids.claims
Source comparison: 2026-09-26
76578 is specifically the Solstice dental electronic payer ID; UHC Select Managed Care is separately routed.
Primary source for payer_ids.claimsprovider_phone
Source comparison: 2026-09-26
877-760-2247 is the portal general customer-contact number.
Primary source for provider_phoneportal_url
Source comparison: 2026-09-26
The provider portal contact page publishes claims routing and provider-registration links.
Primary source for portal_urlelectronic_claims_supported
Source comparison: 2026-09-26
The page explicitly publishes a dental electronic claim identifier.
Primary source for electronic_claims_supported
Not checked in this pass: Whole-record approval, legal identity, ownership and complete product coverage; Authenticated transactions and QuickIntell integrations; timely_filing_days / payer_ids.eligibility / payer_ids.era / supports_279_271 / supports_278: Dental claim routing does not establish universal 180-day filing or medical eligibility/ERA/278 capability..
Sources used for this guide
Evaluate QuickIntell workflow fit for Solstice Benefits
These module references are evaluation starting points, not evidence of a validated connection, supported transaction or customer deployment. Confirm the actual member plan, data access and product scope first.
- QuickRCM
Evaluate claim preparation, follow-up and denial worklists for Solstice Benefits; verify the actual plan rules and available connections before implementation.
- QuickAuth
Assess authorization-packet and status workflows for Solstice Benefits; confirm product, service, delegated reviewer and permitted submission channels.
- QuickERA
Verify the actual 835 files, posting exceptions and reconciliation requirements for Solstice Benefits before evaluating automation. An ERA identifier alone does not establish supported ingestion or posting.
Frequently asked questions about Solstice Benefits
Where is the Solstice Benefits provider portal?
Use https://www.mysolstice.net/contact.aspx/Default.aspx as a starting point for Solstice Benefits provider resources. This link may open a directory or contact page rather than a transaction portal. Select the applicable product and administrator, then verify the available functions, enrollment and access requirements. QuickIntell is not the official payer portal.
What is the timely filing limit for Solstice Benefits?
This registry lists 180 days as an initial-claim reference for Solstice Benefits. Confirm the applicable product, provider agreement, start event and current payer instructions. Do not apply this value automatically to out-of-network, secondary, corrected or appealed claims.
Does Solstice Benefits publish a single claims payer ID?
This registry has not established one all-product claims payer ID for Solstice Benefits. Claims: The reviewed claim-routing evidence covers Solstice dental benefits. UHC Select Managed Care is separately routed; confirm the dental product and network. 76578 — Solstice dental claims only.. Eligibility (270/271): No single all-product identifier established in this registry; see source findings and verify the member product and transaction separately. ERA (835): No single all-product identifier established in this registry; see source findings and verify the member product and transaction separately. Clearinghouse-specific: This registry has not established one national ERA payer ID for Solstice Benefits. ERA enrollment and 835 routing are clearinghouse- and product-specific; verify in the payer portal or clearinghouse payer list before enrollment.. Do not substitute a claims ID for an unverified transaction ID. Look up the correct ID for the member's plan and transaction in your clearinghouse directory and verify against the member ID card before submission.
Does Solstice Benefits accept electronic claims?
The reviewed claim-routing evidence covers Solstice dental benefits. UHC Select Managed Care is separately routed; confirm the dental product and network. 76578 — Solstice dental claims only. Verify eligibility (270/271), remittance (835) and any authorization transaction (278) separately for the issuing company, product and clearinghouse. Dental claim submission and pretreatment estimates do not certify those transactions. Registry flags are not current transaction-complete approval; an unverified field is not a finding that a service is unavailable.
How do I appeal a Solstice Benefits denial?
This registry has not established a payer-specific appeal ladder for Solstice Benefits. Use the denial notice, plan document, provider agreement, or jurisdictional rule to assign the correct route and deadline. Missing registry evidence does not mean appeal rights are unavailable.
Is a dental pretreatment estimate from Solstice Benefits a prior authorization?
Confirm the specific benefit, member product, responsible plan and applicable pretreatment or authorization instructions. This reference does not establish a universal medical authorization clock.
What is the Solstice Benefits provider phone number?
This registry lists 1-877-760-2247 as a contact reference for Solstice Benefits. General Solstice customer support.
Automate workflows around Solstice Benefits requirements
Connect eligibility, prior authorization, pre-submission claim checks, and remittance routing in one governed workflow. Payer and plan configuration is confirmed during implementation.
Disclaimer
This page is operational reference for medical-billing professionals. It is not legal, clinical, or contractual advice. Payer policies change without notice — always verify against Solstice Benefits's current published documents before submission. CPT® is a registered trademark of the American Medical Association.