UnitedHealthcare provider portal, phone and payer ID quick facts
| Provider portal | https://www.uhcprovider.com |
|---|---|
| Provider phone | 1-877-842-3210 |
| Claims payer ID | 87726 |
| Eligibility payer ID | 87726 |
| ERA payer ID | 87726 |
| Timely filing | Plan-, region- or contract-specific |
| Prior auth route | X12 278 plus provider portal |
| Last reviewed | 2026-04-23 |
- This registry has not established one national timely-filing limit for UnitedHealthcare. Verify the controlling plan document, provider agreement, denial notice, or jurisdictional rule.
UnitedHealthcare at a glance
| Legal name | UnitedHealthcare Insurance Company |
|---|---|
| Also known as | UHC, United Healthcare, United |
| Category | Commercial |
| Parent organization | UnitedHealth Group |
| Claims payer ID | 87726 |
| Eligibility (270/271) payer ID | 87726 |
| ERA (835) payer ID | 87726 |
| NAIC company code | 79413 |
| States covered | Nationwide (50 states) |
| Members covered | ~50 million members |
| Provider portal | https://www.uhcprovider.com |
| Provider phone | 1-877-842-3210 |
Always verify claims-routing details against the member ID card and the payer's current EDI companion guide before submission.
Timely filing & appeals for UnitedHealthcare
A single filing deadline has not been established for this UnitedHealthcare record. Check the member's plan, regional manual, provider agreement and applicable rules before calculating the deadline.
| Submission type | Window |
|---|---|
| Initial claim reference | Plan-, region- or contract-specific |
| Out-of-network initial claim | Verify the member's plan and applicable out-of-network rules |
| Secondary / coordination of benefits | Verify the allowed window and start event; a primary EOB does not automatically restart filing |
| Corrected claim | Verify correction instructions; do not substitute an appeal deadline |
| Reconsideration / appeal | Use the applicable denial or decision notice and the process below |
Reconsideration and appeal routes
- Claim reconsideration12 calendar months total for both steps
UHC describes reconsideration followed by a post-service appeal, with one combined 12-month window. Confirm the start event and applicable product, agreement and legal exceptions before calculating a deadline.
- Post-service appeal after reconsiderationSame combined 12-calendar-month window
If the reconsideration outcome is disputed, submit the post-service appeal within the same combined window; this is not a fresh 12 months or an additional 60 days. Further recourse follows the Participation Agreement's Notice of Dispute process, where applicable.
Source: UnitedHealthcare provider policy. Always confirm before disputing a TFL denial — payer policies are versioned and product-specific.
Prior authorization with UnitedHealthcare
Decision deadlines depend on the product, service and urgency. CMS-0057-F generally starts its decision-timeframe requirements in 2026 for Medicare Advantage, Medicaid and CHIP payers subject to the rule: seven calendar days for standard requests and 72 hours for expedited requests. Those requirements exclude drug authorizations and QHP issuers on the federally facilitated exchanges. Other plans, state rules and permitted extensions can differ. Check the applicable policy; a decision deadline is not a guarantee of approval.
CMS-0057-F decision-timeframe requirements and exclusions
UnitedHealthcare accepts X12 278 prior-authorization transactions electronically. The procedures most commonly subject to prior authorization include advanced imaging, inpatient admissions, specialty pharmacy, and certain outpatient surgical procedures. Use the payer's authorization tool below to confirm requirements per CPT before scheduling a service.
UnitedHealthcare maintains a live prior-authorization code lookup tool that supersedes any cached list. Use the provider portal or the policy documents below to confirm the current PA list before rendering a service.
Top denial reasons for UnitedHealthcare
Per-payer denial benchmarks publish here once the QuickIntell anonymized ETL pipeline ingests sufficient UnitedHealthcare volume. Until then, see the broader CARC reference for industry-wide remediation guides.
Electronic claims, eligibility & ERA
| Transaction | Supported | Payer ID |
|---|---|---|
| 837P / 837I claims | Yes | 87726 |
| 270 / 271 eligibility | Yes | 87726 |
| 278 prior authorization | Yes | Verify X12 278 routing separately |
| 835 ERA | Yes | 87726 |
Payer IDs vary by clearinghouse — confirm against your clearinghouse payer list (Availity, Change Healthcare/Optum, Waystar) before configuring submitter routing.
Source checks and remaining limits
The specific findings below were compared with public primary sources on . This is a partial source check, not a whole-page, clinical or legal review. It does not refresh the legacy review date above.
Post-service reconsideration and appeal timing
UHC describes two steps within a combined 12-month window, subject to applicable law. Do not convert months to 360 days, restart the clock after reconsideration, or add a universal external-review stage. Its FAQ directs providers to their Participation Agreement for timing and further disputes.
Primary source for post-service reconsideration and appeal timingInitial-claim filing scope
The existing administrative-guide index is not evidence of one national 90-day filing rule. That unsupported national default was withdrawn; the applicable plan manual and agreement still need review.
Primary source for initial-claim filing scope
Not checked in this pass: Each product's initial-claim deadline and appeal start event; Provider phone, payer IDs and transaction support; Enrollment totals and legal-entity identifiers; QuickIntell capabilities and outcomes.
QuickIntell coverage for UnitedHealthcare
- QuickRCM
End-to-end claim lifecycle automation tuned to UnitedHealthcare's edits and adjudication patterns.
- QuickAuth
Automated prior-authorization submissions and status checks for UnitedHealthcare services that require PA.
- QuickERA
Automated 835 ERA posting from UnitedHealthcare with payment reconciliation and denial routing.
- QuickCode
Code-level scrubbing tuned to UnitedHealthcare's NCCI, modifier, and bundling edits before claim submission.
Frequently asked questions about UnitedHealthcare
Where is the UnitedHealthcare provider portal?
The UnitedHealthcare provider portal is available at https://www.uhcprovider.com. Use it for eligibility checks, claim status, prior authorization workflows, appeals, and payer-specific routing updates. QuickIntell links to the payer's provider-facing portal as a reference and is not the official payer portal.
What is the timely filing limit for UnitedHealthcare?
A single filing deadline has not been established for this UnitedHealthcare record. Check the member's plan, regional manual, provider agreement and applicable rules before calculating the deadline.
What is the UnitedHealthcare payer ID?
The registry lists claims payer ID 87726 for UnitedHealthcare. Eligibility (270/271): 87726. ERA (835): 87726. Do not substitute a claims ID for an unverified transaction ID. Confirm the member ID card, product and clearinghouse payer list before submitting.
Does UnitedHealthcare accept electronic claims?
Yes — UnitedHealthcare accepts ANSI X12 837P and 837I electronic claims through standard clearinghouses. Real-time eligibility (270/271) is supported and X12 278 prior authorization is supported.
How do I appeal a UnitedHealthcare denial?
Identify the product, state and reason for the decision before choosing a UnitedHealthcare dispute route. The listed starting route is Claim reconsideration (12 calendar months total for both steps). UHC describes reconsideration followed by a post-service appeal, with one combined 12-month window. Confirm the start event and applicable product, agreement and legal exceptions before calculating a deadline. Verify the controlling notice and exceptions; reconsideration, appeal and external review are not always a mandatory sequence.
How long do UnitedHealthcare prior authorization approvals take?
Decision deadlines depend on the product, service and urgency. CMS-0057-F generally starts its decision-timeframe requirements in 2026 for Medicare Advantage, Medicaid and CHIP payers subject to the rule: seven calendar days for standard requests and 72 hours for expedited requests. Those requirements exclude drug authorizations and QHP issuers on the federally facilitated exchanges. Other plans, state rules and permitted extensions can differ. Check the applicable policy; a decision deadline is not a guarantee of approval.
What is the UnitedHealthcare provider phone number?
This registry lists 1-877-842-3210 as a provider contact for UnitedHealthcare. Confirm the service scope and the number on the member ID card; claim, eligibility and authorization inquiries may use different teams. Have the member ID, date of service and tax ID ready. The provider portal is https://www.uhcprovider.com.
Automate workflows around UnitedHealthcare requirements
Connect eligibility, prior authorization, pre-submission claim checks, and remittance routing in one governed workflow. Payer and plan configuration is confirmed during implementation.
Disclaimer
This page is operational reference for medical-billing professionals. It is not legal, clinical, or contractual advice. Payer policies change without notice — always verify against UnitedHealthcare's current published documents before submission. CPT® is a registered trademark of the American Medical Association.