UnitedHealthcare provider portal, phone and payer ID quick facts
| Provider resource entry point | https://www.uhcprovider.com/en/resource-library/edi/edi-transactions.html |
|---|---|
| Payer contact reference | 1-877-842-3210 |
| Claims payer ID | 87726 — registry reference; verify the member product, transaction and clearinghouse |
| Eligibility payer ID | 87726 — registry reference; verify the member product, transaction and clearinghouse |
| ERA payer ID | 87726 — registry reference; verify the member product, transaction and clearinghouse |
| Timely filing | Plan-, region- or contract-specific |
| Prior auth route | Verify the current product policy and delegated reviewer; X12 278 support is not established by a portal link |
| Last reviewed | 2026-04-23 |
- This registry has not established one national timely-filing limit for UnitedHealthcare. Verify the controlling plan document, provider agreement, denial notice, or jurisdictional rule.
UnitedHealthcare at a glance
| Legal name | UnitedHealthcare Insurance Company |
|---|---|
| Also known as | UHC, United Healthcare, United |
| Category | Commercial |
| Parent organization | UnitedHealth Group |
| Claims payer ID | 87726 — registry reference; verify the member product, transaction and clearinghouse |
| Eligibility (270/271) payer ID | 87726 — registry reference; verify the member product, transaction and clearinghouse |
| ERA (835) payer ID | 87726 — registry reference; verify the member product, transaction and clearinghouse |
| NAIC company code | 79413 |
| States covered | Nationwide (50 states) |
| Members covered | ~50 million members |
| Provider resource entry point | https://www.uhcprovider.com/en/resource-library/edi/edi-transactions.html |
| Provider phone | 1-877-842-3210 |
Always verify claims-routing details against the member ID card and the payer's current EDI companion guide before submission.
Timely filing & appeals for UnitedHealthcare
A single filing deadline has not been established for this UnitedHealthcare record. Check the member's plan, regional manual, provider agreement and applicable rules before calculating the deadline.
| Submission type | Window |
|---|---|
| Initial claim reference | Plan-, region- or contract-specific |
| Out-of-network initial claim | Verify the member's plan and applicable out-of-network rules |
| Secondary / coordination of benefits | Verify the allowed window and start event; a primary EOB does not automatically restart filing |
| Corrected claim | Verify correction instructions; do not substitute an appeal deadline |
| Reconsideration / appeal | Use the applicable denial or decision notice and the process below |
Reconsideration and appeal routes
- Claim reconsideration12 calendar months total for both steps
UHC describes reconsideration followed by a post-service appeal, with one combined 12-month window. Confirm the start event and applicable product, agreement and legal exceptions before calculating a deadline.
- Post-service appeal after reconsiderationSame combined 12-calendar-month window
If the reconsideration outcome is disputed, submit the post-service appeal within the same combined window; this is not a fresh 12 months or an additional 60 days. Further recourse follows the Participation Agreement's Notice of Dispute process, where applicable.
Source: UnitedHealthcare provider policy. Always confirm before disputing a TFL denial — payer policies are versioned and product-specific.
Prior authorization with UnitedHealthcare
Decision deadlines depend on the product, service and urgency. CMS-0057-F generally starts its decision-timeframe requirements in 2026 for Medicare Advantage, Medicaid and CHIP payers subject to the rule: seven calendar days for standard requests and 72 hours for expedited requests. Those requirements exclude drug authorizations and QHP issuers on the federally facilitated exchanges. Other plans, state rules and permitted extensions can differ. Check the applicable policy; a decision deadline is not a guarantee of approval.
CMS-0057-F decision-timeframe requirements and exclusions
Verify UnitedHealthcare electronic claims (837), eligibility (270/271), remittance (835) and authorization (278) separately for the member product and clearinghouse. Registry flags and routing references are not current transaction-complete approval. Confirm the companion guide, enrollment and applicable source findings below. A blank or unverified field does not establish that the transaction is unavailable. Authorization requirements and submission channels depend on the product, service and delegated reviewer. Verify the applicable policy before scheduling; a portal listing is not proof of X12 278 connectivity.
This registry does not provide a current prior-authorization code list for UnitedHealthcare. Start with the provider resources or the policy documents below, then confirm the applicable product, service and effective date. A resource link does not establish that a live code-lookup tool is available.
Top denial reasons for UnitedHealthcare
Per-payer denial benchmarks publish here once the QuickIntell anonymized ETL pipeline ingests sufficient UnitedHealthcare volume. Until then, see the broader CARC reference for industry-wide remediation guides.
Electronic claims, eligibility & ERA
| Transaction | Registry indication — not verification | Routing reference |
|---|---|---|
| 837P / 837I claims | Listed in registry; verify current scope | 87726 — registry reference; verify the member product, transaction and clearinghouse |
| 270 / 271 eligibility | Listed in registry; verify current scope | 87726 — registry reference; verify the member product, transaction and clearinghouse |
| 278 prior authorization | Listed in registry; verify current scope | Verify X12 278 routing separately |
| 835 ERA | Verify support and enrollment separately | 87726 — registry reference; verify the member product, transaction and clearinghouse |
Payer IDs vary by clearinghouse — confirm against your clearinghouse payer list (Availity, Change Healthcare/Optum, Waystar) before configuring submitter routing.
What revenue cycle teams should verify before submitting claims
- EDI transaction documentation does not establish a national initial-claim filing deadline; retain the plan and provider-agreement requirement.
Source checks and remaining limits
The latest partial comparison is dated . Retained earlier findings keep their original dates below. This is a partial source check, not a whole-page, clinical or legal review. It does not refresh the legacy review date above.
Post-service reconsideration and appeal timing
Source comparison: 2026-09-06
UHC describes two steps within a combined 12-month window, subject to applicable law. Do not convert months to 360 days, restart the clock after reconsideration, or add a universal external-review stage. Its FAQ directs providers to their Participation Agreement for timing and further disputes.
Primary source for post-service reconsideration and appeal timingInitial-claim filing scope
Source comparison: 2026-09-06
The existing administrative-guide index is not evidence of one national 90-day filing rule. That unsupported national default was withdrawn; the applicable plan manual and agreement still need review.
Primary source for initial-claim filing scopeelectronic_claims_supported / supports_279_271 / supports_278
Source comparison: 2026-09-26
UHC explicitly documents 837P/I,270/271 and 278 authorization/referral requests with companion guides and trading-partner setup.
Primary source for electronic_claims_supported / supports_279_271 / supports_278portal_url
Source comparison: 2026-09-26
The official EDI resource separates transactions and enrollment paths; it links portal and clearinghouse options.
Primary source for portal_urltimely_filing_days
Source comparison: 2026-09-26
Keep plan/contract-specific filing; an EDI setup page cannot establish a national deadline.
Primary source for timely_filing_days
Not checked in this pass: Each product's initial-claim deadline and appeal start event; Provider phone, payer IDs and transaction support; Enrollment totals and legal-entity identifiers; QuickIntell capabilities and outcomes; Whole-record approval, legal identity, ownership and complete product coverage; Authenticated transactions and QuickIntell integrations; payer_ids / era_payer_id: Transaction availability does not prove that 87726 is valid across claims/eligibility/ERA or all affiliates and products. Consult the current transaction-specific payer list..
Sources used for this guide
Evaluate QuickIntell workflow fit for UnitedHealthcare
These module references are evaluation starting points, not evidence of a validated connection, supported transaction or customer deployment. Confirm the actual member plan, data access and product scope first.
- QuickRCM
Evaluate claim preparation, follow-up and denial worklists for UnitedHealthcare; verify the actual plan rules and available connections before implementation.
- QuickAuth
Assess authorization-packet and status workflows for UnitedHealthcare; confirm product, service, delegated reviewer and permitted submission channels.
- QuickERA
Verify the actual 835 files, posting exceptions and reconciliation requirements for UnitedHealthcare before evaluating automation. An ERA identifier alone does not establish supported ingestion or posting.
- QuickCode
Evaluate documentation and coding-review controls for UnitedHealthcare; require applicable sources and qualified review rather than assuming payer-specific edits are configured.
Frequently asked questions about UnitedHealthcare
Where is the UnitedHealthcare provider portal?
Use https://www.uhcprovider.com/en/resource-library/edi/edi-transactions.html as a starting point for UnitedHealthcare provider resources. This link may open a directory or contact page rather than a transaction portal. Select the applicable product and administrator, then verify the available functions, enrollment and access requirements. QuickIntell is not the official payer portal.
What is the timely filing limit for UnitedHealthcare?
A single filing deadline has not been established for this UnitedHealthcare record. Check the member's plan, regional manual, provider agreement and applicable rules before calculating the deadline.
What is the UnitedHealthcare payer ID?
Claims: 87726 — registry reference; verify the member product, transaction and clearinghouse. Eligibility (270/271): 87726 — registry reference; verify the member product, transaction and clearinghouse. ERA (835): 87726 — registry reference; verify the member product, transaction and clearinghouse. Do not substitute a claims ID for an unverified transaction ID. Check current source findings and the member ID card before submitting.
Does UnitedHealthcare accept electronic claims?
Verify UnitedHealthcare electronic claims (837), eligibility (270/271), remittance (835) and authorization (278) separately for the member product and clearinghouse. Registry flags and routing references are not current transaction-complete approval. Confirm the companion guide, enrollment and applicable source findings below. A blank or unverified field does not establish that the transaction is unavailable.
How do I appeal a UnitedHealthcare denial?
Identify the product, state and reason for the decision before choosing a UnitedHealthcare dispute route. The listed starting route is Claim reconsideration (12 calendar months total for both steps). UHC describes reconsideration followed by a post-service appeal, with one combined 12-month window. Confirm the start event and applicable product, agreement and legal exceptions before calculating a deadline. Verify the controlling notice and exceptions; reconsideration, appeal and external review are not always a mandatory sequence.
How long do UnitedHealthcare prior authorization approvals take?
Decision deadlines depend on the product, service and urgency. CMS-0057-F generally starts its decision-timeframe requirements in 2026 for Medicare Advantage, Medicaid and CHIP payers subject to the rule: seven calendar days for standard requests and 72 hours for expedited requests. Those requirements exclude drug authorizations and QHP issuers on the federally facilitated exchanges. Other plans, state rules and permitted extensions can differ. Check the applicable policy; a decision deadline is not a guarantee of approval.
What is the UnitedHealthcare provider phone number?
This registry lists 1-877-842-3210 as a contact reference for UnitedHealthcare. Confirm the number and service scope against the member ID card and current product-specific directory; claims, eligibility and authorization inquiries may use different teams.
Automate workflows around UnitedHealthcare requirements
Connect eligibility, prior authorization, pre-submission claim checks, and remittance routing in one governed workflow. Payer and plan configuration is confirmed during implementation.
Disclaimer
This page is operational reference for medical-billing professionals. It is not legal, clinical, or contractual advice. Payer policies change without notice — always verify against UnitedHealthcare's current published documents before submission. CPT® is a registered trademark of the American Medical Association.