Cut Days in AR from 48 to 34 — without adding collectors
TL;DR
- 48→34 Days in AR
- <0.5% timely-filing write-offs
- 50–70% underpayment recovery
AI agents call your payors, rank claims by recovery value, and never miss a timely-filing deadline — so collectors only see exceptions.
What is AI-powered accounts receivable follow-up?
AI-powered accounts receivable (A/R) follow-up automates the process of tracking unpaid claims, identifying aging balances, prioritizing collection efforts, and contacting payors for claim status updates and resolution. In the traditional revenue cycle, A/R follow-up is the most resource-intensive phase — staff must manually review aging reports, call payors, navigate phone queues, and document outcomes for thousands of open claims. QuickIntell's AI A/R follow-up uses intelligent prioritization to rank claims by expected recovery value, deploys AI voice agents that call payors to check claim status and resolve issues, and automatically escalates claims approaching timely filing deadlines. The system integrates with billing platforms to update claim statuses in real time. Organizations using QuickIntell report 5-12 days reduction in Days to Cash and 20-30% improvement in A/R collection rates within 60 days.
You're stuck with unapplied cash, blind follow-ups, and spreadsheet-driven forecasting.
It costs weeks of float, write-offs on small-balance and aged AR, burnout across billing teams, and timely-filing deadlines slip through the cracks.
Here's the simple way: QuickIntell Accounts Receivable uses AI matching + risk-based worklists so you collect sooner, reduce leakages, and forecast cash precisely.
Cut DSO by 12–28%
So you can accelerate days-to-cash and reduce borrowing needs.
>92% auto-match across top-five payers within 90 days
So you can shrink unapplied cash by 40–60% and free staff time.
2–5% Net collections lift
So you can recover at-risk dollars with prioritized, payer-aware workflows.
KPIs your CFO will recognize
48→34
Days in AR
Within 90 days
25–30%→<18%
AR > 90
Aging bucket reduction
30–45→65–80
Touches/day
Specialist productivity
1.5–3%→<0.5%
Timely-filing write-offs
Deadline protection
0%→50–70%
Underpayment recovery
Of confirmed variance
Why QuickIntell vs. legacy A/R tools
Payer follow-up
Manual calls
Queues only
AI voice agents
Timely-filing
Manual review
Report
Red-banner queue + protective fax
Underpayments
Silent loss
Variance reports
Contract-rate validation + auto-route to dispute
How it works
Connect
Plug into EHR/PMS, clearinghouse, bank feeds, ERPs via FHIR & APIs in hours.
Configure
Map payer rules, dunning cadences, and risk thresholds to your policies.
Run
AI auto-matches payments/ERAs/denials, builds dynamic worklists, and triggers outreach.
Measure
Live dashboards for DSO, aging buckets, recovery rate, cash forecast, and agent productivity.
"DSO down 19 days in 90 days; unapplied cut by half—without adding headcount."
— Dana Ruiz, VP Revenue Cycle, ValleyCare Medical Group
Feature groups
Automate
- • AI Payment Matching: ERAs, EOBs, ACH, lockbox; auto-post and route exceptions.
- • Smart Dunning & Outreach: Cadences by payer/patient risk, omnichannel (email/SMS/voice), dispute tracking.
Collaborate
- • Collector Worklists: Risk-scored accounts with next-best-action and payer-specific playbooks.
- • Tasking & Notes: Internal comments, @mentions, and audit-ready timelines across billing, coding, and finance.
Control
- • Rules & Policies: Small-balance write-off thresholds, payment plans, hardship rules, and holds.
- • Dispute & Promise-to-Pay: SLA timers, evidence attachments, automatic reminders, escalation paths.
Report
- • Real-time Dashboards: DSO, CEI, average days delinquent, aging (0–30/31–60/61–90/91–120/120+).
- • Cash Forecasting: Payer-specific curves, seasonality, and scenario planning for month-end close.
Timely Filing Defense
- • Red-banner countdown queue surfaces claims within 7/14/30 days of payor TFL deadline.
- • Protective-fax templates (TFL_PROTECTION_v3) auto-generated with claim evidence and timestamped proof of submission.
- • Corrected-claim resubmission with prior reference IDs to preserve filing date and prevent revenue loss.
AI Voice Agents
- • Automated payor calls for status checks, denial root-cause queries, and claim-not-on-file resolution.
- • Navigates IVR queues and authenticates with payor reps using the TIN, NPI, and member context on file.
- • Full call transcripts and payor reference IDs auto-logged to ArFollowUp for audit-ready follow-up trails.
Integrations
Works with major EHRs, clearinghouses, bank feeds, and ERPs so A/R queues stay tied to claim, remit, contract, and ledger events.
What it enables: same-day data sync, ERA auto-post, lockbox/ACH ingestion, payer rule mapping, and one-click GL export.
Pricing
Starter
for clinics/MSOs up to ~$1M monthly AR
- • Up to 10k statements/mo, 2 bank/lockbox feeds, 3 environments
- • Core AI matching, standard dashboards, email/SMS dunning
- • $1,500/month + usage (outbound SMS/voice at cost)
Growth
for groups $1–5M monthly AR
- • Up to 50k statements/mo, 6 feeds, advanced risk scoring & payer playbooks
- • Collector worklists, dispute workflows, custom exports, SSO
- • $3,500/month + usage; white-glove onboarding included
Scale
enterprises >$5M monthly AR
- • Unlimited statements, multi-entity, multi-ledger, sandbox + audit environments
- • Predictive cash forecasting, data warehouse connectors, premium support (SLA)
- • Custom pricing (volume discounts)
Note: Optional add-ons: Voice agent minutes, collections dialer, bank/lockbox expansion, historical AR backfill.
Security
HIPAA & SOC 2 controls • AES-256/GCM at rest, TLS 1.2+ in transit • SSO/MFA (Okta, Azure AD) • Role-based access & least-privilege • Immutable audit logs • PHI minimization & BAA available • Regional hosting & daily encrypted backups.
Frequently Asked Questions
Most groups launch in 10–15 business days using standard connectors and our onboarding playbook.
Typical clients see >92% auto-match across top-five payers within 90 days; complex carve-outs route to exception queues.
Yes. QuickIntell uses AI voice agents for payer status calls, denial root-cause checks, and claim-not-on-file resolution, with transcripts and payer reference IDs logged to ArFollowUp.
For patient collections, every outreach attempt passes a runtime compliance gate for FDCPA, TCPA, and Regulation F, including quiet hours, consent, call-frequency limits, and 50-state statute-of-limitations tracking.
Claims enter the Timely Filing queue, red banners surface deadlines inside 7 days, and QuickIntell can generate a TFL_PROTECTION_v3 protective fax with claim evidence and proof of submission.
Yes. QuickIntell validates payments against ArPayerProcedureRate contract rates, flags variance, and auto-routes confirmed underpayments to Contract Management for dispute work.
Yes—separate strategies for patient balances (plans, reminders) and payer balances (appeals, offsets, recoups).
We factor payer timeliness, denial patterns, balance mix, prior promises, and seasonality to rank worklists.
Absolutely—payers, balance tiers, and disputes map to reusable playbooks with next-best-action hints.
No—post to your existing GL structure; we provide clean exports to NetSuite/Intacct/Dynamics/QuickBooks.
Yes—we integrate with major clearinghouses and ACH/lockbox providers; no vendor swap required.
We baseline DSO, unapplied cash, recovery rate, and staff hours; typical ROI is 4–8× within 6 months.
We're HIPAA-aligned, SOC 2 audited, and execute BAAs; full audit logs and PHI controls included.
Yes—entity-level ledgers with consolidated reporting and entity permissions.
Yes—we can backfill 12–24 months to jump-start models and forecasting.
Yes—14-day trial in a sandbox or limited live cohort.
Related QuickIntell Products
QuickVoice AI Voice Agents
Let AI voice agents handle payer status calls and return reference IDs to the A/R timeline.
QuickRCM
Coordinate claims, denials, payment posting, and collector queues on one revenue cycle workflow.
AI Denials Management
Turn denied balances into prioritized appeals with payer-specific evidence and deadline tracking.
AI Claims Processing
Scrub and submit cleaner claims before they become aging A/R or timely-filing risk.
Patient AR & Self-Pay
Move patient balances into digital statements, payment plans, and compliant self-pay outreach.
Payment Posting
Auto-post ERAs/EOBs, validate underpayments, and keep GL exports clean for finance.