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QuickRCM · Agent definition and testing

Define the task before you schedule the agent

QuickRCM Agent Builder brings a portal workflow's steps, inputs and expected output into a reviewable definition. Start from a template or a scoped workflow, test the extraction, and establish approval rules before publishing a version for operational use.

Scope a workflow agent

Share your workflow and systems. Do not send patient records through the public contact form.

Where this fits

Agent Builder defines how a task runs. Automation manages its execution and approvals. Orchestration governs the event that starts it and any downstream handoff. This is a workflow configuration tool, not permission to operate an account or make an unreviewed clinical decision.

Build, test and publish a bounded agent

  1. Define inputs and identity

    Specify the portal, authorized account, record identifiers and output fields. Include an explicit match check so a plausible result cannot silently attach to the wrong record.

  2. Compose the workflow

    Arrange navigation, extraction, transformation and conditional steps. Separate read-only actions from changes that need a reviewer, and define where an exception stops the run.

  3. Test the proposed version

    Use approved test records. Compare extracted values with the source, inspect mismatches and verify the approval boundary before publishing a workflow containing write actions.

    Review execution controls
  4. Publish with an operating owner

    Choose the schedule or trigger, assign review ownership and set workload limits. Keep the tested version identifiable so later changes can be investigated against the correct definition.

    Coordinate event-driven handoffs

Make the output useful to the next team

An extraction schema names the fields the task should return. Transformation steps can prepare those values for the receiving workflow, but a transformation is not evidence that the source value is correct.

Treat missing identifiers, conflicting records and incomplete fields as reviewable exceptions. In a credentialing task, for example, distinguish a provider identifier from a payer enrollment reference; do not treat either as interchangeable proof of an active enrollment.

A schedule needs limits and dependencies

Agents can be configured around scheduled, manual or event-driven work. Choose a cadence appropriate to the source system and the team's ability to review exceptions. Blackout windows, concurrency and workload limits help define the operating scope.

If one task depends on another, establish the completion condition explicitly. A trigger being emitted or a task entering the queue should not stand in for a confirmed result from the prerequisite workflow.

Keep definition changes separate from live work

Review the execution timeline, screenshots and errors when a run differs from the expected path. Confirm whether the problem belongs to the agent definition, source data, portal availability or permissions before editing the workflow.

Retest a changed definition before publishing it. Pausing future runs, cancelling a current run and stopping broader automation have different effects; account for work already accepted by an external system before restarting. Keep an owner for unresolved records instead of assuming a new version has repaired them.

Bring these details to a workflow review

  • One clearly bounded business task
  • Record-matching and extraction requirements
  • Read-only test and negative test cases
  • Reviewer for each proposed write
  • Published version, schedule and exception owner

Common questions

Can I reuse an agent across every EHR?

Do not assume portability. Portal screens, permissions, fields and workflows differ. Validate the agent against each intended environment and confirm the scope with the implementation team.

What happens when a reviewer rejects a proposed change?

The proposed write should not proceed through that approval. The owner reviews the rejected task and its source context; rejection does not reverse an unrelated or previously completed external update.

How is this different from pipeline orchestration?

An agent definition describes the task's steps and output. Pipeline orchestration decides how events and completion conditions connect that task to other modules, including whether a handoff is automatic, reviewed, notification-only or off.

Confirm the scope for your environment

Availability depends on the configured modules, interfaces, permissions and validated workflow. Talk with the team about your current systems, review responsibilities and required outcomes.

Scope a workflow agent