Principal Financial provider portal, phone and payer ID quick facts
| Provider resource entry point | https://www.principal.com/dental-providers/help-for-dental-providers |
|---|---|
| Payer contact reference | 1-800-247-4695Dental provider contact is 800-247-4695. |
| Dental claims (source-scoped) | Principal’s dental-provider resource lists dental claims ID 61271 for its named clearinghouse submission options. Dental ERA enrollment instead uses ECHO ID 58379. Confirm dental product, transaction and enrollment; do not reuse the claims ID for ERA or infer a medical-claims route. |
| Eligibility payer ID | Stored eligibility references remain unverified for the current product and transaction. Claims identifiers do not establish 270/271 routing. |
| ERA payer ID | No single all-product identifier established in this registry; see source findings and verify the member product and transaction separately. Clearinghouse-specific: Principal’s dental-provider guidance identifies ECHO ID 58379 for ANSI 835 ERA enrollment. The historical dental claims ID 61271 must not be used as a universal ERA identifier; enroll and confirm the applicable ECHO route. |
| Timely filing | 90 days (verify applicability) |
| Dental pretreatment reference | Confirm the applicable benefit, responsible issuer and current pretreatment or authorization instructions. This source comparison does not establish a decision deadline or apply a medical authorization clock to these benefits. |
| Last reviewed | 2026-04-23 |
- Dental provider contact is 800-247-4695.
- This registry has not established a payer-specific appeal ladder for Principal Financial. Use the denial notice, plan document, provider agreement, or jurisdictional rule to assign the correct route and deadline. Missing registry evidence does not mean appeal rights are unavailable.
- Principal’s dental-provider guidance identifies ECHO ID 58379 for ANSI 835 ERA enrollment. The historical dental claims ID 61271 must not be used as a universal ERA identifier; enroll and confirm the applicable ECHO route.
Dental claims source scope
Principal’s dental-provider resource lists dental claims ID 61271 for its named clearinghouse submission options. Dental ERA enrollment instead uses ECHO ID 58379. Confirm dental product, transaction and enrollment; do not reuse the claims ID for ERA or infer a medical-claims route.
Check the dental claims and pretreatment source · Partial source comparison 2026-09-26; not whole-record approval.
Other historical registry details below are not certified by this source-scoped comparison. Confirm the issuing company, applicable product and current instructions.
Principal Financial at a glance
| Legal name | Principal Financial Group, Inc. |
|---|---|
| Also known as | Principal Dental, Principal Life |
| Category | Commercial |
| Parent organization | Principal Financial Group (NASDAQ: PFG) |
| Dental claims (source-scoped) | Principal’s dental-provider resource lists dental claims ID 61271 for its named clearinghouse submission options. Dental ERA enrollment instead uses ECHO ID 58379. Confirm dental product, transaction and enrollment; do not reuse the claims ID for ERA or infer a medical-claims route. |
| Eligibility (270/271) payer ID | Stored eligibility references remain unverified for the current product and transaction. Claims identifiers do not establish 270/271 routing. |
| ERA (835) payer ID | No single all-product identifier established in this registry; see source findings and verify the member product and transaction separately. Clearinghouse-specific: Principal’s dental-provider guidance identifies ECHO ID 58379 for ANSI 835 ERA enrollment. The historical dental claims ID 61271 must not be used as a universal ERA identifier; enroll and confirm the applicable ECHO route. |
| NAIC company code | Not established in this registry |
| States covered | Nationwide (50 states) |
| Members covered | ~3.0 million members |
| Provider resource entry point | https://www.principal.com/dental-providers/help-for-dental-providers |
| Provider phone | 1-800-247-4695Dental provider contact is 800-247-4695. |
Always verify claims-routing details against the member ID card and the payer's current EDI companion guide before submission.
Timely filing & appeals for Principal Financial
This registry lists 90 days as an initial-claim reference for Principal Financial. Confirm the applicable product, provider agreement, start event and current payer instructions. Do not apply this value automatically to out-of-network, secondary, corrected or appealed claims.
| Submission type | Window |
|---|---|
| Initial claim reference | 90 days (verify applicability) |
| Out-of-network initial claim | Verify the member's plan and applicable out-of-network rules |
| Secondary / coordination of benefits | Verify the allowed window and start event; a primary EOB does not automatically restart filing |
| Corrected claim | Verify correction instructions; do not substitute an appeal deadline |
| Reconsideration / appeal | Use the applicable denial or decision notice and the process below |
This registry has not established a payer-specific appeal ladder for Principal Financial. Use the denial notice, plan document, provider agreement, or jurisdictional rule to assign the correct route and deadline. Missing registry evidence does not mean appeal rights are unavailable.
Source: Principal Financial provider policy. Always confirm before disputing a TFL denial — payer policies are versioned and product-specific.
Dental pretreatment estimates with Principal Financial
Confirm the applicable benefit, responsible issuer and current pretreatment or authorization instructions. This source comparison does not establish a decision deadline or apply a medical authorization clock to these benefits.
Dental pretreatment and appeal source
Principal’s dental-provider resource lists dental claims ID 61271 for its named clearinghouse submission options. Dental ERA enrollment instead uses ECHO ID 58379. Confirm dental product, transaction and enrollment; do not reuse the claims ID for ERA or infer a medical-claims route. Verify eligibility (270/271), remittance (835) and any authorization transaction (278) separately for the issuing company, product and clearinghouse. Dental claim submission and pretreatment estimates do not certify those transactions. Registry flags are not current transaction-complete approval; an unverified field is not a finding that a service is unavailable.
Top denial reasons for Principal Financial
Per-payer denial benchmarks publish here once the QuickIntell anonymized ETL pipeline ingests sufficient Principal Financial volume. Until then, see the broader CARC reference for industry-wide remediation guides.
Electronic claims, eligibility & ERA
| Transaction | Registry indication — not verification | Routing reference |
|---|---|---|
| Dental claims (source-scoped) | Listed in registry; verify current scope | Principal’s dental-provider resource lists dental claims ID 61271 for its named clearinghouse submission options. Dental ERA enrollment instead uses ECHO ID 58379. Confirm dental product, transaction and enrollment; do not reuse the claims ID for ERA or infer a medical-claims route. |
| 270 / 271 eligibility | Listed in registry; verify current scope | Stored eligibility references remain unverified for the current product and transaction. Claims identifiers do not establish 270/271 routing. |
| 278 prior authorization | Listed in registry; verify current scope | Verify X12 278 routing separately |
| 835 ERA | Verify support and enrollment separately | No single all-product identifier established in this registry; see source findings and verify the member product and transaction separately. Clearinghouse-specific: Principal’s dental-provider guidance identifies ECHO ID 58379 for ANSI 835 ERA enrollment. The historical dental claims ID 61271 must not be used as a universal ERA identifier; enroll and confirm the applicable ECHO route. |
Payer IDs vary by clearinghouse — confirm against your clearinghouse payer list (Availity, Change Healthcare/Optum, Waystar) before configuring submitter routing.
Source checks and remaining limits
The latest partial comparison is dated . Retained earlier findings keep their original dates below. This is a partial source check, not a whole-page, clinical or legal review. It does not refresh the legacy review date above.
record_scope / portal_url
Source comparison: 2026-09-26
This resource concerns Principal dental benefits, with provider registration and claims instructions; it does not establish a general medical-insurance workflow.
Primary source for record_scope / portal_urlprovider_phone
Source comparison: 2026-09-26
Dental provider contact is 800-247-4695.
Primary source for provider_phonepayer_ids.claims
Source comparison: 2026-09-26
Principal identifies dental claims payer number 61271 for the named clearinghouse submission options.
Primary source for payer_ids.claimspayer_ids.era / era_payer_id
Source comparison: 2026-09-26
Dental ANSI 835 enrollment uses ECHO payer ID 58379, not the claims identifier 61271; enrollment is through ECHO.
Primary source for payer_ids.era / era_payer_id
Not checked in this pass: Whole-record approval, legal identity, ownership and complete product coverage; Authenticated transactions and QuickIntell integrations; timely_filing_days: No universal filing scalar established; verify the controlling plan, contract, jurisdiction and start event.; payer_ids.eligibility / payer_ids.era / era_payer_id: No transaction-specific universal eligibility/ERA identifier established; do not copy a claims ID.; electronic_claims_supported / supports_279_271 / supports_278: No blanket transaction-capability or QuickIntell connectivity certification; unauthenticated resources do not establish all stored flags.; appeal_levels / prior_auth_required_codes_sample / qi_module_coverage: No new approval of appeals, code-specific authorization or product integrations in this bounded pass..
Sources used for this guide
Evaluate QuickIntell workflow fit for Principal Financial
These module references are evaluation starting points, not evidence of a validated connection, supported transaction or customer deployment. Confirm the actual member plan, data access and product scope first.
- QuickRCM
Evaluate claim preparation, follow-up and denial worklists for Principal Financial; verify the actual plan rules and available connections before implementation.
- QuickAuth
Assess authorization-packet and status workflows for Principal Financial; confirm product, service, delegated reviewer and permitted submission channels.
- QuickERA
Verify the actual 835 files, posting exceptions and reconciliation requirements for Principal Financial before evaluating automation. An ERA identifier alone does not establish supported ingestion or posting.
Frequently asked questions about Principal Financial
Where is the Principal Financial provider portal?
Use https://www.principal.com/dental-providers/help-for-dental-providers as a starting point for Principal Financial provider resources. This link may open a directory or contact page rather than a transaction portal. Select the applicable product and administrator, then verify the available functions, enrollment and access requirements. QuickIntell is not the official payer portal.
What is the timely filing limit for Principal Financial?
This registry lists 90 days as an initial-claim reference for Principal Financial. Confirm the applicable product, provider agreement, start event and current payer instructions. Do not apply this value automatically to out-of-network, secondary, corrected or appealed claims.
What is the Principal Financial payer ID?
Claims: Principal’s dental-provider resource lists dental claims ID 61271 for its named clearinghouse submission options. Dental ERA enrollment instead uses ECHO ID 58379. Confirm dental product, transaction and enrollment; do not reuse the claims ID for ERA or infer a medical-claims route.. Eligibility (270/271): Stored eligibility references remain unverified for the current product and transaction. Claims identifiers do not establish 270/271 routing.. ERA (835): No single all-product identifier established in this registry; see source findings and verify the member product and transaction separately. Clearinghouse-specific: Principal’s dental-provider guidance identifies ECHO ID 58379 for ANSI 835 ERA enrollment. The historical dental claims ID 61271 must not be used as a universal ERA identifier; enroll and confirm the applicable ECHO route.. Do not substitute a claims ID for an unverified transaction ID. Check current source findings and the member ID card before submitting.
Does Principal Financial accept electronic claims?
Principal’s dental-provider resource lists dental claims ID 61271 for its named clearinghouse submission options. Dental ERA enrollment instead uses ECHO ID 58379. Confirm dental product, transaction and enrollment; do not reuse the claims ID for ERA or infer a medical-claims route. Verify eligibility (270/271), remittance (835) and any authorization transaction (278) separately for the issuing company, product and clearinghouse. Dental claim submission and pretreatment estimates do not certify those transactions. Registry flags are not current transaction-complete approval; an unverified field is not a finding that a service is unavailable.
How do I appeal a Principal Financial denial?
This registry has not established a payer-specific appeal ladder for Principal Financial. Use the denial notice, plan document, provider agreement, or jurisdictional rule to assign the correct route and deadline. Missing registry evidence does not mean appeal rights are unavailable.
Is a dental pretreatment estimate from Principal Financial a prior authorization?
Confirm the applicable benefit, responsible issuer and current pretreatment or authorization instructions. This source comparison does not establish a decision deadline or apply a medical authorization clock to these benefits.
What is the Principal Financial provider phone number?
This registry lists 1-800-247-4695 as a contact reference for Principal Financial. Dental provider contact is 800-247-4695.
Automate workflows around Principal Financial requirements
Connect eligibility, prior authorization, pre-submission claim checks, and remittance routing in one governed workflow. Payer and plan configuration is confirmed during implementation.
Disclaimer
This page is operational reference for medical-billing professionals. It is not legal, clinical, or contractual advice. Payer policies change without notice — always verify against Principal Financial's current published documents before submission. CPT® is a registered trademark of the American Medical Association.