NVA provider portal, phone and payer ID quick facts
| Provider resource entry point | https://www.e-nva.com/nva/content/home/contact.xhtml |
|---|---|
| Payer contact reference | 1-888-682-2020Current directory labels 888-682-2020 for providers and 800-672-7723 for members. |
| Specialty-benefit claims (source-scoped) | NVA administers vision benefits and provider networks for employers, funds, managed-care organizations and administrators. Confirm the issuer, member plan and routine-vision versus medical scope; this comparison establishes no universal medical claims identifier. |
| Eligibility payer ID | No single all-product identifier established in this registry; see source findings and verify the member product and transaction separately |
| ERA payer ID | No single all-product identifier established in this registry; see source findings and verify the member product and transaction separately. Clearinghouse-specific: This registry has not established one national ERA payer ID for NVA. ERA enrollment and 835 routing are clearinghouse- and product-specific; verify in the payer portal or clearinghouse payer list before enrollment. |
| Timely filing | 180 days (verify applicability) |
| Specialty-benefit authorization reference | Confirm the applicable benefit, responsible issuer and current pretreatment or authorization instructions. This source comparison does not establish a decision deadline or apply a medical authorization clock to these benefits. |
| Last reviewed | 2026-04-23 |
- Current directory labels 888-682-2020 for providers and 800-672-7723 for members.
- This registry has not established a payer-specific appeal ladder for NVA. Use the denial notice, plan document, provider agreement, or jurisdictional rule to assign the correct route and deadline. Missing registry evidence does not mean appeal rights are unavailable.
- This registry has not established one national ERA payer ID for NVA. ERA enrollment and 835 routing are clearinghouse- and product-specific; verify in the payer portal or clearinghouse payer list before enrollment.
Specialty-benefit source scope
NVA administers vision benefits and provider networks for employers, funds, managed-care organizations and administrators. Confirm the issuer, member plan and routine-vision versus medical scope; this comparison establishes no universal medical claims identifier.
Check the specialty-benefit provider source · Partial source comparison 2026-09-26; not whole-record approval.
Other historical registry details below are not certified by this source-scoped comparison. Confirm the issuing company, applicable product and current instructions.
NVA at a glance
| Registry name (issuer must be confirmed) | National Vision Administrators LLC |
|---|---|
| Stored aliases (identity not verified) | National Vision Administrators |
| Category | Specialty benefits; confirm issuer and member product |
| Parent organization | Not verified by this product-source comparison |
| Specialty-benefit claims (source-scoped) | NVA administers vision benefits and provider networks for employers, funds, managed-care organizations and administrators. Confirm the issuer, member plan and routine-vision versus medical scope; this comparison establishes no universal medical claims identifier. |
| Eligibility (270/271) payer ID | No single all-product identifier established in this registry; see source findings and verify the member product and transaction separately |
| ERA (835) payer ID | No single all-product identifier established in this registry; see source findings and verify the member product and transaction separately. Clearinghouse-specific: This registry has not established one national ERA payer ID for NVA. ERA enrollment and 835 routing are clearinghouse- and product-specific; verify in the payer portal or clearinghouse payer list before enrollment. |
| NAIC company code | Confirm the actual issuer; not verified by this comparison |
| States covered | Verify specialty, issuer, member product and state; not an insured-footprint certification |
| Provider resource entry point | https://www.e-nva.com/nva/content/home/contact.xhtml |
| Provider phone | 1-888-682-2020Current directory labels 888-682-2020 for providers and 800-672-7723 for members. |
Always verify claims-routing details against the member ID card and the payer's current EDI companion guide before submission.
Timely filing & appeals for NVA
This registry lists 180 days as an initial-claim reference for NVA. Confirm the applicable product, provider agreement, start event and current payer instructions. Do not apply this value automatically to out-of-network, secondary, corrected or appealed claims.
| Submission type | Window |
|---|---|
| Initial claim reference | 180 days (verify applicability) |
| Out-of-network initial claim | Verify the member's plan and applicable out-of-network rules |
| Secondary / coordination of benefits | Verify the allowed window and start event; a primary EOB does not automatically restart filing |
| Corrected claim | Verify correction instructions; do not substitute an appeal deadline |
| Reconsideration / appeal | Use the applicable denial or decision notice and the process below |
This registry has not established a payer-specific appeal ladder for NVA. Use the denial notice, plan document, provider agreement, or jurisdictional rule to assign the correct route and deadline. Missing registry evidence does not mean appeal rights are unavailable.
Source: NVA provider policy. Always confirm before disputing a TFL denial — payer policies are versioned and product-specific.
Specialty-benefit authorization requirements with NVA
Confirm the applicable benefit, responsible issuer and current pretreatment or authorization instructions. This source comparison does not establish a decision deadline or apply a medical authorization clock to these benefits.
Specialty-benefit policy entry point
NVA administers vision benefits and provider networks for employers, funds, managed-care organizations and administrators. Confirm the issuer, member plan and routine-vision versus medical scope; this comparison establishes no universal medical claims identifier. Verify eligibility (270/271), remittance (835) and any authorization transaction (278) separately for the issuing company, product and clearinghouse. Specialty-benefit resources do not certify those transactions. Registry flags are not current transaction-complete approval; an unverified field is not a finding that a service is unavailable.
Top denial reasons for NVA
Per-payer denial benchmarks publish here once the QuickIntell anonymized ETL pipeline ingests sufficient NVA volume. Until then, see the broader CARC reference for industry-wide remediation guides.
Electronic claims, eligibility & ERA
| Transaction | Registry indication — not verification | Routing reference |
|---|---|---|
| Specialty-benefit claims (source-scoped) | Listed in registry; verify current scope | NVA administers vision benefits and provider networks for employers, funds, managed-care organizations and administrators. Confirm the issuer, member plan and routine-vision versus medical scope; this comparison establishes no universal medical claims identifier. |
| 270 / 271 eligibility | Listed in registry; verify current scope | No single all-product identifier established in this registry; see source findings and verify the member product and transaction separately |
| 278 prior authorization | Listed in registry; verify current scope | Verify X12 278 routing separately |
| 835 ERA | Verify support and enrollment separately | No single all-product identifier established in this registry; see source findings and verify the member product and transaction separately. Clearinghouse-specific: This registry has not established one national ERA payer ID for NVA. ERA enrollment and 835 routing are clearinghouse- and product-specific; verify in the payer portal or clearinghouse payer list before enrollment. |
Payer IDs vary by clearinghouse — confirm against your clearinghouse payer list (Availity, Change Healthcare/Optum, Waystar) before configuring submitter routing.
Source checks and remaining limits
The latest partial comparison is dated . Retained earlier findings keep their original dates below. This is a partial source check, not a whole-page, clinical or legal review. It does not refresh the legacy review date above.
record_scope
Source comparison: 2026-09-26
NVA administers vision benefits and provider networks for employers, funds, MCOs and administrators.
Primary source for record_scopeprovider_phone
Source comparison: 2026-09-26
Current directory labels 888-682-2020 for providers and 800-672-7723 for members.
Primary source for provider_phoneportal_url
Source comparison: 2026-09-26
The official contact page provides provider support and login/register navigation; root retrieval failed.
Primary source for portal_url
Not checked in this pass: Whole-record approval, legal identity, ownership and complete product coverage; Authenticated transactions and QuickIntell integrations; payer_ids.claims: No universal medical claims identifier established; preserve clearinghouse and product verification.; timely_filing_days: No universal filing scalar established; verify the controlling plan, contract, jurisdiction and start event.; payer_ids.eligibility / payer_ids.era / era_payer_id: No transaction-specific universal eligibility/ERA identifier established; do not copy a claims ID.; electronic_claims_supported / supports_279_271 / supports_278: No blanket transaction-capability or QuickIntell connectivity certification; unauthenticated resources do not establish all stored flags.; appeal_levels / prior_auth_required_codes_sample / qi_module_coverage: No new approval of appeals, code-specific authorization or product integrations in this bounded pass..
Sources used for this guide
Evaluate QuickIntell workflow fit for NVA
These module references are evaluation starting points, not evidence of a validated connection, supported transaction or customer deployment. Confirm the actual member plan, data access and product scope first.
- QuickRCM
Evaluate claim preparation, follow-up and denial worklists for NVA; verify the actual plan rules and available connections before implementation.
- QuickAuth
Assess authorization-packet and status workflows for NVA; confirm product, service, delegated reviewer and permitted submission channels.
- QuickERA
Verify the actual 835 files, posting exceptions and reconciliation requirements for NVA before evaluating automation. An ERA identifier alone does not establish supported ingestion or posting.
Frequently asked questions about NVA
What claims source scope does this NVA reference cover?
NVA administers vision benefits and provider networks for employers, funds, managed-care organizations and administrators. Confirm the issuer, member plan and routine-vision versus medical scope; this comparison establishes no universal medical claims identifier.
Where is the NVA provider portal?
Use https://www.e-nva.com/nva/content/home/contact.xhtml as a starting point for NVA provider resources. This link may open a directory or contact page rather than a transaction portal. Select the applicable product and administrator, then verify the available functions, enrollment and access requirements. QuickIntell is not the official payer portal.
What is the timely filing limit for NVA?
This registry lists 180 days as an initial-claim reference for NVA. Confirm the applicable product, provider agreement, start event and current payer instructions. Do not apply this value automatically to out-of-network, secondary, corrected or appealed claims.
Does NVA publish a single claims payer ID?
This registry has not established one all-product claims payer ID for NVA. See the source findings for transaction-specific references. Look up the correct ID for the member's plan and transaction in your clearinghouse directory and verify against the member ID card before submission.
Does NVA accept electronic claims?
NVA administers vision benefits and provider networks for employers, funds, managed-care organizations and administrators. Confirm the issuer, member plan and routine-vision versus medical scope; this comparison establishes no universal medical claims identifier. Verify eligibility (270/271), remittance (835) and any authorization transaction (278) separately for the issuing company, product and clearinghouse. Specialty-benefit resources do not certify those transactions. Registry flags are not current transaction-complete approval; an unverified field is not a finding that a service is unavailable.
How do I appeal a NVA denial?
This registry has not established a payer-specific appeal ladder for NVA. Use the denial notice, plan document, provider agreement, or jurisdictional rule to assign the correct route and deadline. Missing registry evidence does not mean appeal rights are unavailable.
Which authorization requirements apply to NVA specialty benefits?
Confirm the applicable benefit, responsible issuer and current pretreatment or authorization instructions. This source comparison does not establish a decision deadline or apply a medical authorization clock to these benefits.
What is the NVA provider phone number?
This registry lists 1-888-682-2020 as a contact reference for NVA. Current directory labels 888-682-2020 for providers and 800-672-7723 for members.
Automate workflows around NVA requirements
Connect eligibility, prior authorization, pre-submission claim checks, and remittance routing in one governed workflow. Payer and plan configuration is confirmed during implementation.
Disclaimer
This page is operational reference for medical-billing professionals. It is not legal, clinical, or contractual advice. Payer policies change without notice — always verify against NVA's current published documents before submission. CPT® is a registered trademark of the American Medical Association.