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Humana Dental dental provider resources, claims and filing

Humana Dental Insurance Company · Parent organization: Humana Inc.

QuickIntell editorial content · Legacy registry date · Review not verified

TL;DR

HumanaDental electronic dental claims use 73288; CompBenefits uses CX021. Select the member dental product and clearinghouse. These claims identifiers do not establish eligibility or ERA routing, and medical Humana routing is separate. This registry lists 180 days as an initial-claim reference for Humana Dental. Confirm the applicable product, provider agreement, start event and current payer instructions. Do not apply this value automatically to out-of-network, secondary, corrected or appealed claims. This registry lists 1-800-833-2223 as a contact reference for Humana Dental. Confirm the number and service scope against the member ID card and current product-specific directory; claims, eligibility and authorization inquiries may use different teams. Confirm the specific benefit, responsible plan and applicable authorization or pretreatment instructions. This source comparison does not establish a medical prior-authorization clock. Use https://provider.humana.com/dentist-resources/dental-claims as a starting point for Humana Dental provider resources. This link may open a directory or contact page rather than a transaction portal. Select the applicable product and administrator, then verify the available functions, enrollment and access requirements. QuickIntell is not the official payer portal.

Practice manager and clinician reviewing payer requirements with a specialist

Humana Dental provider portal, phone and payer ID quick facts

Provider resource entry pointhttps://provider.humana.com/dentist-resources/dental-claims
Payer contact reference1-800-833-2223
Dental claims (source-scoped)HumanaDental electronic dental claims use 73288; CompBenefits uses CX021. Select the member dental product and clearinghouse. These claims identifiers do not establish eligibility or ERA routing, and medical Humana routing is separate.
Eligibility payer ID73288 — registry reference; verify the member product, transaction and clearinghouse
ERA payer ID73288 — registry reference; verify the member product, transaction and clearinghouse
Timely filing180 days (verify applicability)
Dental pretreatment referenceConfirm the specific benefit, responsible plan and applicable authorization or pretreatment instructions. This source comparison does not establish a medical prior-authorization clock.
Last reviewed2026-04-23
  • This registry has not established a payer-specific appeal ladder for Humana Dental. Use the denial notice, plan document, provider agreement, or jurisdictional rule to assign the correct route and deadline. Missing registry evidence does not mean appeal rights are unavailable.

Dental claims source scope

HumanaDental electronic dental claims use 73288; CompBenefits uses CX021. Select the member dental product and clearinghouse. These claims identifiers do not establish eligibility or ERA routing, and medical Humana routing is separate.

Check the dental claims and pretreatment source · Partial source comparison 2026-09-26; not whole-record approval.

Other historical registry details below are not certified by this source-scoped comparison. Confirm the issuing company, applicable product and current instructions.

Humana Dental at a glance

Legal nameHumana Dental Insurance Company
Also known asHumana Dental
CategoryCommercial
Parent organizationHumana Inc.
Dental claims (source-scoped)HumanaDental electronic dental claims use 73288; CompBenefits uses CX021. Select the member dental product and clearinghouse. These claims identifiers do not establish eligibility or ERA routing, and medical Humana routing is separate.
Eligibility (270/271) payer ID73288 — registry reference; verify the member product, transaction and clearinghouse
ERA (835) payer ID73288 — registry reference; verify the member product, transaction and clearinghouse
NAIC company codeNot established in this registry
States coveredNationwide (50 states)
Provider resource entry pointhttps://provider.humana.com/dentist-resources/dental-claims
Provider phone1-800-833-2223

Always verify claims-routing details against the member ID card and the payer's current EDI companion guide before submission.

Timely filing & appeals for Humana Dental

This registry lists 180 days as an initial-claim reference for Humana Dental. Confirm the applicable product, provider agreement, start event and current payer instructions. Do not apply this value automatically to out-of-network, secondary, corrected or appealed claims.

Submission typeWindow
Initial claim reference180 days (verify applicability)
Out-of-network initial claimVerify the member's plan and applicable out-of-network rules
Secondary / coordination of benefitsVerify the allowed window and start event; a primary EOB does not automatically restart filing
Corrected claimVerify correction instructions; do not substitute an appeal deadline
Reconsideration / appealUse the applicable denial or decision notice and the process below

This registry has not established a payer-specific appeal ladder for Humana Dental. Use the denial notice, plan document, provider agreement, or jurisdictional rule to assign the correct route and deadline. Missing registry evidence does not mean appeal rights are unavailable.

Source: Humana Dental provider policy. Always confirm before disputing a TFL denial — payer policies are versioned and product-specific.

Dental pretreatment estimates with Humana Dental

Confirm the specific benefit, responsible plan and applicable authorization or pretreatment instructions. This source comparison does not establish a medical prior-authorization clock.

Dental pretreatment and appeal source

HumanaDental electronic dental claims use 73288; CompBenefits uses CX021. Select the member dental product and clearinghouse. These claims identifiers do not establish eligibility or ERA routing, and medical Humana routing is separate. Verify eligibility (270/271), remittance (835) and any authorization transaction (278) separately for the issuing company, product and clearinghouse. Dental claim submission and pretreatment estimates do not certify those transactions. Registry flags are not current transaction-complete approval; an unverified field is not a finding that a service is unavailable.

Top denial reasons for Humana Dental

Per-payer denial benchmarks publish here once the QuickIntell anonymized ETL pipeline ingests sufficient Humana Dental volume. Until then, see the broader CARC reference for industry-wide remediation guides.

Electronic claims, eligibility & ERA

TransactionRegistry indication — not verificationRouting reference
Dental claims (source-scoped)Listed in registry; verify current scopeHumanaDental electronic dental claims use 73288; CompBenefits uses CX021. Select the member dental product and clearinghouse. These claims identifiers do not establish eligibility or ERA routing, and medical Humana routing is separate.
270 / 271 eligibilityListed in registry; verify current scope73288 — registry reference; verify the member product, transaction and clearinghouse
278 prior authorizationListed in registry; verify current scopeVerify X12 278 routing separately
835 ERAVerify support and enrollment separately73288 — registry reference; verify the member product, transaction and clearinghouse

Payer IDs vary by clearinghouse — confirm against your clearinghouse payer list (Availity, Change Healthcare/Optum, Waystar) before configuring submitter routing.

Source checks and remaining limits

The latest partial comparison is dated . Retained earlier findings keep their original dates below. This is a partial source check, not a whole-page, clinical or legal review. It does not refresh the legacy review date above.

Not checked in this pass: Whole-record approval, legal identity, ownership and complete product coverage; Authenticated transactions and QuickIntell integrations; timely_filing_days: Not verified by the retrieved sources in this bounded comparison; retain explicit uncertainty and do not infer from another field or organization.; payer_ids.eligibility / payer_ids.era / era_payer_id: No current transaction-specific eligibility/ERA identifier evidence was verified; do not reuse claim identifiers.; electronic_claims_supported / supports_279_271 / supports_278: Not verified by the retrieved sources in this bounded comparison; retain explicit uncertainty and do not infer from another field or organization.; appeal_levels / prior_auth_required_codes_sample / qi_module_coverage: Not verified by the retrieved sources in this bounded comparison; retain explicit uncertainty and do not infer from another field or organization..

Sources used for this guide

Evaluate QuickIntell workflow fit for Humana Dental

These module references are evaluation starting points, not evidence of a validated connection, supported transaction or customer deployment. Confirm the actual member plan, data access and product scope first.

  • QuickRCM

    Evaluate claim preparation, follow-up and denial worklists for Humana Dental; verify the actual plan rules and available connections before implementation.

  • QuickERA

    Verify the actual 835 files, posting exceptions and reconciliation requirements for Humana Dental before evaluating automation. An ERA identifier alone does not establish supported ingestion or posting.

Frequently asked questions about Humana Dental

Where is the Humana Dental provider portal?

Use https://provider.humana.com/dentist-resources/dental-claims as a starting point for Humana Dental provider resources. This link may open a directory or contact page rather than a transaction portal. Select the applicable product and administrator, then verify the available functions, enrollment and access requirements. QuickIntell is not the official payer portal.

What is the timely filing limit for Humana Dental?

This registry lists 180 days as an initial-claim reference for Humana Dental. Confirm the applicable product, provider agreement, start event and current payer instructions. Do not apply this value automatically to out-of-network, secondary, corrected or appealed claims.

What is the Humana Dental payer ID?

Claims: HumanaDental electronic dental claims use 73288; CompBenefits uses CX021. Select the member dental product and clearinghouse. These claims identifiers do not establish eligibility or ERA routing, and medical Humana routing is separate.. Eligibility (270/271): 73288 — registry reference; verify the member product, transaction and clearinghouse. ERA (835): 73288 — registry reference; verify the member product, transaction and clearinghouse. Do not substitute a claims ID for an unverified transaction ID. Check current source findings and the member ID card before submitting.

Does Humana Dental accept electronic claims?

HumanaDental electronic dental claims use 73288; CompBenefits uses CX021. Select the member dental product and clearinghouse. These claims identifiers do not establish eligibility or ERA routing, and medical Humana routing is separate. Verify eligibility (270/271), remittance (835) and any authorization transaction (278) separately for the issuing company, product and clearinghouse. Dental claim submission and pretreatment estimates do not certify those transactions. Registry flags are not current transaction-complete approval; an unverified field is not a finding that a service is unavailable.

How do I appeal a Humana Dental denial?

This registry has not established a payer-specific appeal ladder for Humana Dental. Use the denial notice, plan document, provider agreement, or jurisdictional rule to assign the correct route and deadline. Missing registry evidence does not mean appeal rights are unavailable.

Is a dental pretreatment estimate from Humana Dental a prior authorization?

Confirm the specific benefit, responsible plan and applicable authorization or pretreatment instructions. This source comparison does not establish a medical prior-authorization clock.

What is the Humana Dental provider phone number?

This registry lists 1-800-833-2223 as a contact reference for Humana Dental. Confirm the number and service scope against the member ID card and current product-specific directory; claims, eligibility and authorization inquiries may use different teams.

Automate workflows around Humana Dental requirements

Connect eligibility, prior authorization, pre-submission claim checks, and remittance routing in one governed workflow. Payer and plan configuration is confirmed during implementation.

Disclaimer

This page is operational reference for medical-billing professionals. It is not legal, clinical, or contractual advice. Payer policies change without notice — always verify against Humana Dental's current published documents before submission. CPT® is a registered trademark of the American Medical Association.