Cigna Dental provider portal, phone and payer ID quick facts
| Provider resource entry point | https://www.cigna.com/health-care-providers/dental |
|---|---|
| Payer contact reference | 1-800-244-62241-800-244-6224 is listed for dental-plan/member questions; dedicated dental-provider support was not established by this comparison. |
| Dental claims (source-scoped) | This contact comparison concerns Cigna dental benefits. Claims identifiers, clearinghouse routing and current filing rules remain unverified; do not treat the listing as a medical-claims route. |
| Eligibility payer ID | 62308 — registry reference; verify the member product, transaction and clearinghouse |
| ERA payer ID | 62308 — registry reference; verify the member product, transaction and clearinghouse |
| Timely filing | 90 days (verify applicability) |
| Dental pretreatment reference | Verify the applicable dental plan’s estimate, authorization and benefit requirements with the responsible dental provider-support team. This contact comparison does not establish a dental decision deadline or extend the medical CMS authorization clock to dental benefits. |
| Last reviewed | 2026-04-23 |
- 1-800-244-6224 is listed for dental-plan/member questions; dedicated dental-provider support was not established by this comparison.
- This registry has not established a payer-specific appeal ladder for Cigna Dental. Use the denial notice, plan document, provider agreement, or jurisdictional rule to assign the correct route and deadline. Missing registry evidence does not mean appeal rights are unavailable.
Dental claims source scope
This contact comparison concerns Cigna dental benefits. Claims identifiers, clearinghouse routing and current filing rules remain unverified; do not treat the listing as a medical-claims route.
Check the dental claims and pretreatment source · Partial source comparison 2026-09-26; not whole-record approval.
Other historical registry details below are not certified by this source-scoped comparison. Confirm the issuing company, applicable product and current instructions.
Cigna Dental at a glance
| Legal name | Cigna Dental Health, Inc. |
|---|---|
| Also known as | Cigna Dental PPO, Cigna DHMO |
| Category | Commercial |
| Parent organization | The Cigna Group |
| Dental claims (source-scoped) | This contact comparison concerns Cigna dental benefits. Claims identifiers, clearinghouse routing and current filing rules remain unverified; do not treat the listing as a medical-claims route. |
| Eligibility (270/271) payer ID | 62308 — registry reference; verify the member product, transaction and clearinghouse |
| ERA (835) payer ID | 62308 — registry reference; verify the member product, transaction and clearinghouse |
| NAIC company code | Not established in this registry |
| States covered | Nationwide (50 states) |
| Members covered | ~17 million members |
| Provider resource entry point | https://www.cigna.com/health-care-providers/dental |
| Provider phone | 1-800-244-62241-800-244-6224 is listed for dental-plan/member questions; dedicated dental-provider support was not established by this comparison. |
Always verify claims-routing details against the member ID card and the payer's current EDI companion guide before submission.
Timely filing & appeals for Cigna Dental
This registry lists 90 days as an initial-claim reference for Cigna Dental. Confirm the applicable product, provider agreement, start event and current payer instructions. Do not apply this value automatically to out-of-network, secondary, corrected or appealed claims.
| Submission type | Window |
|---|---|
| Initial claim reference | 90 days (verify applicability) |
| Out-of-network initial claim | Verify the member's plan and applicable out-of-network rules |
| Secondary / coordination of benefits | Verify the allowed window and start event; a primary EOB does not automatically restart filing |
| Corrected claim | Verify correction instructions; do not substitute an appeal deadline |
| Reconsideration / appeal | Use the applicable denial or decision notice and the process below |
This registry has not established a payer-specific appeal ladder for Cigna Dental. Use the denial notice, plan document, provider agreement, or jurisdictional rule to assign the correct route and deadline. Missing registry evidence does not mean appeal rights are unavailable.
Source: Cigna Dental provider policy. Always confirm before disputing a TFL denial — payer policies are versioned and product-specific.
Dental pretreatment estimates with Cigna Dental
Verify the applicable dental plan’s estimate, authorization and benefit requirements with the responsible dental provider-support team. This contact comparison does not establish a dental decision deadline or extend the medical CMS authorization clock to dental benefits.
Dental pretreatment and appeal source
This contact comparison concerns Cigna dental benefits. Claims identifiers, clearinghouse routing and current filing rules remain unverified; do not treat the listing as a medical-claims route. Verify eligibility (270/271), remittance (835) and any authorization transaction (278) separately for the issuing company, product and clearinghouse. Dental claim submission and pretreatment estimates do not certify those transactions. Registry flags are not current transaction-complete approval; an unverified field is not a finding that a service is unavailable.
Top denial reasons for Cigna Dental
Per-payer denial benchmarks publish here once the QuickIntell anonymized ETL pipeline ingests sufficient Cigna Dental volume. Until then, see the broader CARC reference for industry-wide remediation guides.
Electronic claims, eligibility & ERA
| Transaction | Registry indication — not verification | Routing reference |
|---|---|---|
| Dental claims (source-scoped) | Listed in registry; verify current scope | This contact comparison concerns Cigna dental benefits. Claims identifiers, clearinghouse routing and current filing rules remain unverified; do not treat the listing as a medical-claims route. |
| 270 / 271 eligibility | Listed in registry; verify current scope | 62308 — registry reference; verify the member product, transaction and clearinghouse |
| 278 prior authorization | Listed in registry; verify current scope | Verify X12 278 routing separately |
| 835 ERA | Verify support and enrollment separately | 62308 — registry reference; verify the member product, transaction and clearinghouse |
Payer IDs vary by clearinghouse — confirm against your clearinghouse payer list (Availity, Change Healthcare/Optum, Waystar) before configuring submitter routing.
Source checks and remaining limits
The latest partial comparison is dated . Retained earlier findings keep their original dates below. This is a partial source check, not a whole-page, clinical or legal review. It does not refresh the legacy review date above.
Dental contact and benefit scope
Source comparison: 2026-09-26
The contact page lists 1-800-244-6224 for dental-plan questions. It does not validate a dedicated provider hotline, stored routing identifiers or filing rules.
Primary source for dental contact and benefit scope
Not checked in this pass: Whole-record approval, legal identity and all ownership relationships; Product-specific filing and appeal rules beyond the stated findings; Transaction-specific eligibility/ERA IDs and live electronic capabilities; Authenticated access, QuickIntell integrations and outcomes.
Sources used for this guide
Evaluate QuickIntell workflow fit for Cigna Dental
These module references are evaluation starting points, not evidence of a validated connection, supported transaction or customer deployment. Confirm the actual member plan, data access and product scope first.
- QuickRCM
Evaluate claim preparation, follow-up and denial worklists for Cigna Dental; verify the actual plan rules and available connections before implementation.
- QuickAuth
Assess authorization-packet and status workflows for Cigna Dental; confirm product, service, delegated reviewer and permitted submission channels.
- QuickERA
Verify the actual 835 files, posting exceptions and reconciliation requirements for Cigna Dental before evaluating automation. An ERA identifier alone does not establish supported ingestion or posting.
Frequently asked questions about Cigna Dental
Where is the Cigna Dental provider portal?
Use https://www.cigna.com/health-care-providers/dental as a starting point for Cigna Dental provider resources. This link may open a directory or contact page rather than a transaction portal. Select the applicable product and administrator, then verify the available functions, enrollment and access requirements. QuickIntell is not the official payer portal.
What is the timely filing limit for Cigna Dental?
This registry lists 90 days as an initial-claim reference for Cigna Dental. Confirm the applicable product, provider agreement, start event and current payer instructions. Do not apply this value automatically to out-of-network, secondary, corrected or appealed claims.
What is the Cigna Dental payer ID?
Claims: This contact comparison concerns Cigna dental benefits. Claims identifiers, clearinghouse routing and current filing rules remain unverified; do not treat the listing as a medical-claims route.. Eligibility (270/271): 62308 — registry reference; verify the member product, transaction and clearinghouse. ERA (835): 62308 — registry reference; verify the member product, transaction and clearinghouse. Do not substitute a claims ID for an unverified transaction ID. Check current source findings and the member ID card before submitting.
Does Cigna Dental accept electronic claims?
This contact comparison concerns Cigna dental benefits. Claims identifiers, clearinghouse routing and current filing rules remain unverified; do not treat the listing as a medical-claims route. Verify eligibility (270/271), remittance (835) and any authorization transaction (278) separately for the issuing company, product and clearinghouse. Dental claim submission and pretreatment estimates do not certify those transactions. Registry flags are not current transaction-complete approval; an unverified field is not a finding that a service is unavailable.
How do I appeal a Cigna Dental denial?
This registry has not established a payer-specific appeal ladder for Cigna Dental. Use the denial notice, plan document, provider agreement, or jurisdictional rule to assign the correct route and deadline. Missing registry evidence does not mean appeal rights are unavailable.
Is a dental pretreatment estimate from Cigna Dental a prior authorization?
Verify the applicable dental plan’s estimate, authorization and benefit requirements with the responsible dental provider-support team. This contact comparison does not establish a dental decision deadline or extend the medical CMS authorization clock to dental benefits.
What is the Cigna Dental provider phone number?
This registry lists 1-800-244-6224 as a contact reference for Cigna Dental. 1-800-244-6224 is listed for dental-plan/member questions; dedicated dental-provider support was not established by this comparison.
Automate workflows around Cigna Dental requirements
Connect eligibility, prior authorization, pre-submission claim checks, and remittance routing in one governed workflow. Payer and plan configuration is confirmed during implementation.
Disclaimer
This page is operational reference for medical-billing professionals. It is not legal, clinical, or contractual advice. Payer policies change without notice — always verify against Cigna Dental's current published documents before submission. CPT® is a registered trademark of the American Medical Association.