Massachusetts Medicaid — MassHealth (Massachusetts Medicaid / CHIP)
| Program name | MassHealth (Massachusetts Medicaid / CHIP) |
|---|---|
| Provider portal | https://www.mass.gov/masshealth |
| FFS claims payer ID | No single canonical ID — routing is fiscal-intermediary-specific. Verify per clearinghouse. |
| Medicaid timely filing | 90 days from date of service |
The federal ceiling for Medicaid timely filing is 12 months under 42 CFR §447.45; most states set a shorter window. Always verify the current policy on the Massachusetts Medicaid provider portal before filing a late-billing appeal.
BCBS licensee in Massachusetts
The Blue Cross Blue Shield Association licensee in Massachusetts is Blue Cross Blue Shield of Massachusetts. This licensee is not yet in the QuickIntell payer registry. See the full payer directory or the BCBSA national site for a provider-portal link.
Top commercial payers in Massachusetts
The dominant commercial insurers operating in Massachusetts, in approximate order of lives covered. Click through for per-payer claims payer IDs, timely filing windows, prior-authorization rules, and appeal procedures.
Medicaid MCOs in Massachusetts
MassHealth (Massachusetts Medicaid / CHIP) contracts with the following managed-care organizations to administer Medicaid benefits in Massachusetts. MCO contracts dictate claims routing, prior-auth workflows, and appeal deadlines — route each claim by the member's MCO assignment, not the state FFS payer ID.
State-specific regulations affecting Massachusetts billing
- MGL c. 176O §28 / Chapter 260 of Acts 2020 (surprise billing protections / OON at in-network facility)
- MGL c. 176O §13 / 211 CMR 69 (prompt pay — 30 days electronic clean claim)
- MGL c. 111 §228 / Ch. 224 of 2012 (hospital price transparency + financial assistance)
Provider licensing & enrollment in Massachusetts
Providers enroll via MassHealth POSC (Provider Online Service Center). ACO/MCO credentialing through each plan; CAQH accepted.
Major health systems headquartered in Massachusetts
| Health system | Headquarters |
|---|---|
| Mass General Brigham | Somerville, MA |
| Beth Israel Lahey Health | Cambridge, MA |
| UMass Memorial Health | Worcester, MA |
| Boston Children's Hospital | Boston, MA |
| Tufts Medicine | Burlington, MA |
Frequently asked questions — Massachusetts billing
What is the Massachusetts Medicaid program called?
Massachusetts's Medicaid program is known as MassHealth (Massachusetts Medicaid / CHIP). Providers enroll and manage claims through the provider portal at https://www.mass.gov/masshealth.
What is the Massachusetts Medicaid timely filing limit?
MassHealth (Massachusetts Medicaid / CHIP) requires initial claims to be filed within 90 days from the date of service. The federal ceiling is 12 months under 42 CFR §447.45; Massachusetts's 90-day window is set by the state provider manual. Late-billing exceptions may be allowed with good-cause documentation — verify on the state portal before filing an appeal.
Does Massachusetts Medicaid publish a single claims payer ID?
No single canonical claims payer ID is published for MassHealth (Massachusetts Medicaid / CHIP). Claims route through the state's fiscal intermediary; look up the correct submitter ID in your clearinghouse directory (Availity, Change Healthcare/Optum, Waystar) and route managed-care claims by the member's MCO assignment.
Who are the largest commercial insurers in Massachusetts?
The dominant commercial payers in Massachusetts include Harvard Pilgrim, Tufts Health Plan, UnitedHealthcare, Aetna, Cigna, along with the BCBS licensee Blue Cross Blue Shield of Massachusetts. Each payer's claims routing, timely filing, and prior-auth rules differ — see the per-payer guides linked above.
What Medicaid managed-care organizations operate in Massachusetts?
MassHealth (Massachusetts Medicaid / CHIP) contracts with 4 Medicaid MCOs tracked in the QuickIntell registry, including Tufts Health Plan, WellSense, UnitedHealthcare, Centene. MCO contracts determine claims routing and appeal deadlines — route each claim by the member's MCO assignment, not by the FFS payer ID.
What state-specific billing regulations apply in Massachusetts?
Massachusetts has 3 tracked state-level statutes that affect medical billing and RCM: MGL c. 176O §28 / Chapter 260 of Acts 2020 (surprise billing protections / OON at in-network facility); MGL c. 176O §13 / 211 CMR 69 (prompt pay — 30 days electronic clean claim); MGL c. 111 §228 / Ch. 224 of 2012 (hospital price transparency + financial assistance). These sit on top of federal protections such as the No Surprises Act, HIPAA, and 42 CFR §447.45.
Run cleaner claims in Massachusetts with QuickIntell
QuickRCM, QuickAuth, and QuickERA are tuned to MassHealth (Massachusetts Medicaid / CHIP) and the commercial payers on this page — eligibility, prior auth, claim scrubbing, and ERA posting all run on real payer rules, not generic adapters.
Disclaimer
This page is operational reference for medical-billing professionals. It is not legal, clinical, or contractual advice. State Medicaid policies, MCO contracts, and payer rules change without notice — always verify against the current provider manual from Massachusetts Medicaid and the member ID card before submission.