Simply Healthcare provider portal, phone and payer ID quick facts
| Provider resource entry point | https://provider.simplyhealthcareplans.com/florida-provider/electronic-data-interchange |
|---|---|
| Payer contact reference | 1-844-405-4296Medicaid provider services; choose other product contacts separately. |
| Claims payer ID | SMPLY is the published Simply Healthcare EDI gateway identifier through Availity. Confirm member product, transaction enrollment and vendor requirements; claims evidence does not independently certify ERA routing. |
| Eligibility payer ID | No single all-product identifier established in this registry; see source findings and verify the member product and transaction separately |
| ERA payer ID | No single all-product identifier established in this registry; see source findings and verify the member product and transaction separately. Clearinghouse-specific: This registry has not established one national ERA payer ID for Simply Healthcare. ERA enrollment and 835 routing are clearinghouse- and product-specific; verify in the payer portal or clearinghouse payer list before enrollment. |
| Timely filing | 180 days (verify applicability) |
| Prior auth route | Verify the current product policy and delegated reviewer; X12 278 support is not established by a portal link |
| Last reviewed | 2026-04-23 |
- Medicaid provider services; choose other product contacts separately.
- This registry has not established a payer-specific appeal ladder for Simply Healthcare. Use the denial notice, plan document, provider agreement, or jurisdictional rule to assign the correct route and deadline. Missing registry evidence does not mean appeal rights are unavailable.
- This registry has not established one national ERA payer ID for Simply Healthcare. ERA enrollment and 835 routing are clearinghouse- and product-specific; verify in the payer portal or clearinghouse payer list before enrollment.
Simply Healthcare at a glance
| Legal name | Simply Healthcare Plans |
|---|---|
| Also known as | Simply, Simply Healthcare FL |
| Category | Medicaid MCO |
| Parent organization | Elevance Health |
| Claims payer ID | SMPLY is the published Simply Healthcare EDI gateway identifier through Availity. Confirm member product, transaction enrollment and vendor requirements; claims evidence does not independently certify ERA routing. |
| Eligibility (270/271) payer ID | No single all-product identifier established in this registry; see source findings and verify the member product and transaction separately |
| ERA (835) payer ID | No single all-product identifier established in this registry; see source findings and verify the member product and transaction separately. Clearinghouse-specific: This registry has not established one national ERA payer ID for Simply Healthcare. ERA enrollment and 835 routing are clearinghouse- and product-specific; verify in the payer portal or clearinghouse payer list before enrollment. |
| NAIC company code | Not established in this registry |
| States covered | Florida |
| Provider resource entry point | https://provider.simplyhealthcareplans.com/florida-provider/electronic-data-interchange |
| Provider phone | 1-844-405-4296Medicaid provider services; choose other product contacts separately. |
Always verify claims-routing details against the member ID card and the payer's current EDI companion guide before submission.
Timely filing & appeals for Simply Healthcare
This registry lists 180 days as an initial-claim reference for Simply Healthcare. Confirm the applicable product, provider agreement, start event and current payer instructions. Do not apply this value automatically to out-of-network, secondary, corrected or appealed claims.
| Submission type | Window |
|---|---|
| Initial claim reference | 180 days (verify applicability) |
| Out-of-network initial claim | Verify the member's plan and applicable out-of-network rules |
| Secondary / coordination of benefits | Verify the allowed window and start event; a primary EOB does not automatically restart filing |
| Corrected claim | Verify correction instructions; do not substitute an appeal deadline |
| Reconsideration / appeal | Use the applicable denial or decision notice and the process below |
This registry has not established a payer-specific appeal ladder for Simply Healthcare. Use the denial notice, plan document, provider agreement, or jurisdictional rule to assign the correct route and deadline. Missing registry evidence does not mean appeal rights are unavailable.
Source: Simply Healthcare provider policy. Always confirm before disputing a TFL denial — payer policies are versioned and product-specific.
Prior authorization with Simply Healthcare
Decision deadlines depend on the product, service and urgency. CMS-0057-F generally starts its decision-timeframe requirements in 2026 for Medicare Advantage, Medicaid and CHIP payers subject to the rule: seven calendar days for standard requests and 72 hours for expedited requests. Those requirements exclude drug authorizations and QHP issuers on the federally facilitated exchanges. Other plans, state rules and permitted extensions can differ. Check the applicable policy; a decision deadline is not a guarantee of approval.
CMS-0057-F decision-timeframe requirements and exclusions
Verify Simply Healthcare electronic claims (837), eligibility (270/271), remittance (835) and authorization (278) separately for the member product and clearinghouse. Registry flags and routing references are not current transaction-complete approval. Confirm the companion guide, enrollment and applicable source findings below. A blank or unverified field does not establish that the transaction is unavailable. Authorization requirements and submission channels depend on the product, service and delegated reviewer. Verify the applicable policy before scheduling; a portal listing is not proof of X12 278 connectivity.
This registry does not provide a current prior-authorization code list for Simply Healthcare. Start with the provider resources or the policy documents below, then confirm the applicable product, service and effective date. A resource link does not establish that a live code-lookup tool is available.
Top denial reasons for Simply Healthcare
Per-payer denial benchmarks publish here once the QuickIntell anonymized ETL pipeline ingests sufficient Simply Healthcare volume. Until then, see the broader CARC reference for industry-wide remediation guides.
Electronic claims, eligibility & ERA
| Transaction | Registry indication — not verification | Routing reference |
|---|---|---|
| 837P / 837I claims | Listed in registry; verify current scope | SMPLY is the published Simply Healthcare EDI gateway identifier through Availity. Confirm member product, transaction enrollment and vendor requirements; claims evidence does not independently certify ERA routing. |
| 270 / 271 eligibility | Listed in registry; verify current scope | No single all-product identifier established in this registry; see source findings and verify the member product and transaction separately |
| 278 prior authorization | Listed in registry; verify current scope | Verify X12 278 routing separately |
| 835 ERA | Verify support and enrollment separately | No single all-product identifier established in this registry; see source findings and verify the member product and transaction separately. Clearinghouse-specific: This registry has not established one national ERA payer ID for Simply Healthcare. ERA enrollment and 835 routing are clearinghouse- and product-specific; verify in the payer portal or clearinghouse payer list before enrollment. |
Payer IDs vary by clearinghouse — confirm against your clearinghouse payer list (Availity, Change Healthcare/Optum, Waystar) before configuring submitter routing.
What revenue cycle teams should verify before submitting claims
- Claims routing evidence does not independently verify eligibility, ERA enrollment, or X12 278 support. Confirm each transaction separately.
Source checks and remaining limits
The latest partial comparison is dated . Retained earlier findings keep their original dates below. This is a partial source check, not a whole-page, clinical or legal review. It does not refresh the legacy review date above.
portal_url
Source comparison: 2026-09-26
The official EDI resource links the Availity gateway and enrollment route.
Primary source for portal_urlprovider_phone
Source comparison: 2026-09-26
844-405-4296 is Medicaid provider services; MA uses 844-405-4297 and LTC877-440-3738.
Primary source for provider_phonepayer_ids.claims
Source comparison: 2026-09-26
SMPLY is the published payer ID for EDI transmissions to Availity.
Primary source for payer_ids.claimselectronic_claims_supported / supports_279_271
Source comparison: 2026-09-26
The payer explicitly lists 837,835,276/277 and 270/271 through Availity.
Primary source for electronic_claims_supported / supports_279_271payer_ids.eligibility / payer_ids.era / era_payer_id
Source comparison: 2026-09-26
The common gateway ID is documented, but ERA requires transaction enrollment and vendor coordination; do not infer an independently verified 835 routing ID.
Primary source for payer_ids.eligibility / payer_ids.era / era_payer_id
Not checked in this pass: Whole-record approval, legal identity, ownership and complete product coverage; Authenticated transactions and QuickIntell integrations; timely_filing_days / supports_278: Neither a universal 180-day deadline nor X12 278 is established by the inspected pages..
Sources used for this guide
State coverage
Simply Healthcare operates in the following states. Each link opens state-level Medicaid program details, dominant commercial payers, and state-specific RCM regulations.
Evaluate QuickIntell workflow fit for Simply Healthcare
These module references are evaluation starting points, not evidence of a validated connection, supported transaction or customer deployment. Confirm the actual member plan, data access and product scope first.
- QuickRCM
Evaluate claim preparation, follow-up and denial worklists for Simply Healthcare; verify the actual plan rules and available connections before implementation.
- QuickAuth
Assess authorization-packet and status workflows for Simply Healthcare; confirm product, service, delegated reviewer and permitted submission channels.
- QuickERA
Verify the actual 835 files, posting exceptions and reconciliation requirements for Simply Healthcare before evaluating automation. An ERA identifier alone does not establish supported ingestion or posting.
Frequently asked questions about Simply Healthcare
Where is the Simply Healthcare provider portal?
Use https://provider.simplyhealthcareplans.com/florida-provider/electronic-data-interchange as a starting point for Simply Healthcare provider resources. This link may open a directory or contact page rather than a transaction portal. Select the applicable product and administrator, then verify the available functions, enrollment and access requirements. QuickIntell is not the official payer portal.
What is the timely filing limit for Simply Healthcare?
This registry lists 180 days as an initial-claim reference for Simply Healthcare. Confirm the applicable product, provider agreement, start event and current payer instructions. Do not apply this value automatically to out-of-network, secondary, corrected or appealed claims.
Does Simply Healthcare publish a single claims payer ID?
This registry has not established one all-product claims payer ID for Simply Healthcare. Claims: SMPLY is the published Simply Healthcare EDI gateway identifier through Availity. Confirm member product, transaction enrollment and vendor requirements; claims evidence does not independently certify ERA routing.. Eligibility (270/271): No single all-product identifier established in this registry; see source findings and verify the member product and transaction separately. ERA (835): No single all-product identifier established in this registry; see source findings and verify the member product and transaction separately. Clearinghouse-specific: This registry has not established one national ERA payer ID for Simply Healthcare. ERA enrollment and 835 routing are clearinghouse- and product-specific; verify in the payer portal or clearinghouse payer list before enrollment.. Do not substitute a claims ID for an unverified transaction ID. Look up the correct ID for the member's plan and transaction in your clearinghouse directory and verify against the member ID card before submission.
Does Simply Healthcare accept electronic claims?
Verify Simply Healthcare electronic claims (837), eligibility (270/271), remittance (835) and authorization (278) separately for the member product and clearinghouse. Registry flags and routing references are not current transaction-complete approval. Confirm the companion guide, enrollment and applicable source findings below. A blank or unverified field does not establish that the transaction is unavailable.
How do I appeal a Simply Healthcare denial?
This registry has not established a payer-specific appeal ladder for Simply Healthcare. Use the denial notice, plan document, provider agreement, or jurisdictional rule to assign the correct route and deadline. Missing registry evidence does not mean appeal rights are unavailable.
How long do Simply Healthcare prior authorization approvals take?
Decision deadlines depend on the product, service and urgency. CMS-0057-F generally starts its decision-timeframe requirements in 2026 for Medicare Advantage, Medicaid and CHIP payers subject to the rule: seven calendar days for standard requests and 72 hours for expedited requests. Those requirements exclude drug authorizations and QHP issuers on the federally facilitated exchanges. Other plans, state rules and permitted extensions can differ. Check the applicable policy; a decision deadline is not a guarantee of approval.
What is the Simply Healthcare provider phone number?
This registry lists 1-844-405-4296 as a contact reference for Simply Healthcare. Medicaid provider services; choose other product contacts separately.
Automate workflows around Simply Healthcare requirements
Connect eligibility, prior authorization, pre-submission claim checks, and remittance routing in one governed workflow. Payer and plan configuration is confirmed during implementation.
Disclaimer
This page is operational reference for medical-billing professionals. It is not legal, clinical, or contractual advice. Payer policies change without notice — always verify against Simply Healthcare's current published documents before submission. CPT® is a registered trademark of the American Medical Association.