New Century Health utilization-management reference

Provider resources and contact scope

Use https://www.evolent.com/provider-portal as a starting point for New Century Health provider resources. This link may open a directory or contact page rather than a transaction portal. Select the applicable product and administrator, then verify the available functions, enrollment and access requirements. QuickIntell is not the official payer portal.

Open the provider-resource entry point

This registry has not established one provider phone number for New Century Health. The current Evolent directory identifies 1-571-389-6000 for portal-access support. Confirm the delegated plan’s clinical intake separately; portal support is not universal payer claims assistance.

Identify the responsible organization first

1. Use the member ID card and current plan instructions to identify the insurer or administrator responsible for the service date. Keep that identity separate from a network name or an authorization-service name.
2. Confirm that this organization is delegated to review the requested service for this member. Case submission or status tools do not establish medical-claim, eligibility or remittance routing.
3. Verify each transaction with the responsible organization and clearinghouse, including enrollment requirements. A stored or historical claims identifier does not prove that the same value is valid for eligibility, ERA or authorization transactions.
4. No universal claim-filing interval follows from the authorization portal. Verify the responsible health plan, delegated service and governing agreement; distinguish authorization intake from claim submission and disputes.
5. Retain the governing source, product, service date, start event and applicable exception in the operational record. Use the actual decision notice and agreement for disputes rather than applying another plan's appeal ladder.

Source checks and remaining limits

The findings below concern the stated service role. This reference does not certify active insurance coverage, enrollment totals, every product or jurisdiction, electronic transaction capabilities, or a QuickIntell integration. Unknown fields are not proof that a service is unavailable. Earlier source findings and the full-record review date retain their original dates.

• record_scope

  Evolent identifies CarePro as the former New Century Health provider portal for specialty-procedure requests. This is delegated specialty management, not universal claims payment.

  Source comparison: 2026-09-26

  Primary source

• portal_url

  Official Evolent portal directory identifies CarePro separately from RadMD and links their logins.

  Source comparison: 2026-09-26

  Primary source

• provider_phone

  571-389-6000 is identified for portal-access support; it is not universal clinical intake or payer claims support. Stored 888-999-7713 was not independently confirmed by this current directory.

  Source comparison: 2026-09-26

  Primary source

Frequently asked questions