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Meritain Health provider portal, phone and payer ID

Meritain Health, Inc. · Parent organization: Aetna (CVS Health)

QuickIntell editorial content · Legacy registry date · Review not verified

Content updated

Meritain Health provider portal, phone and payer ID quick facts

Provider resource entry pointhttps://account.meritain.com/
Payer contact referencePlan-specific
Claims payer ID41124 — registry reference; verify the member product, transaction and clearinghouse
Eligibility payer ID41124 — registry reference; verify the member product, transaction and clearinghouse
ERA payer ID41124 — registry reference; verify the member product, transaction and clearinghouse
Timely filingPlan-, region- or contract-specific
Prior auth routeVerify the current product policy and delegated reviewer; X12 278 support is not established by a portal link
Last reviewed2026-04-23
  • Use the number on the patient ID card for plan-specific support. Meritain lists 1-800-566-9311 for automated benefits and claims information; it is not a universal staffed provider-services line.
  • This registry has not established one national timely-filing limit for Meritain Health. Verify the controlling plan document, provider agreement, denial notice, or jurisdictional rule.
  • This registry has not established a payer-specific appeal ladder for Meritain Health. Use the denial notice, plan document, provider agreement, or jurisdictional rule to assign the correct route and deadline. Missing registry evidence does not mean appeal rights are unavailable.

TL;DR

Meritain Health, a Aetna (CVS Health) subsidiary, is a third-party administrator (tpa) payer. This registry has not established one provider phone number for Meritain Health. Use the number on the patient ID card for plan-specific support. Meritain lists 1-800-566-9311 for automated benefits and claims information; it is not a universal staffed provider-services line. Claims payer ID: 41124 — registry reference; verify the member product, transaction and clearinghouse. A single filing deadline has not been established for this Meritain Health record. Check the member's plan, regional manual, provider agreement and applicable rules before calculating the deadline. Verify Meritain Health electronic claims (837), eligibility (270/271), remittance (835) and authorization (278) separately for the member product and clearinghouse. Registry flags and routing references are not current transaction-complete approval. Confirm the companion guide, enrollment and applicable source findings below. A blank or unverified field does not establish that the transaction is unavailable. Use https://account.meritain.com/ as a starting point for Meritain Health provider resources. This link may open a directory or contact page rather than a transaction portal. Select the applicable product and administrator, then verify the available functions, enrollment and access requirements. QuickIntell is not the official payer portal.

Practice manager and clinician reviewing payer requirements with a specialist

Meritain Health at a glance

Legal nameMeritain Health, Inc.
Also known asMeritain
CategoryThird-party administrator (TPA)
Parent organizationAetna (CVS Health)
Claims payer ID41124 — registry reference; verify the member product, transaction and clearinghouse
Eligibility (270/271) payer ID41124 — registry reference; verify the member product, transaction and clearinghouse
ERA (835) payer ID41124 — registry reference; verify the member product, transaction and clearinghouse
NAIC company codeNot established in this registry
States coveredNationwide (50 states)
Provider resource entry pointhttps://account.meritain.com/
Provider phonePlan-specific

Always verify claims-routing details against the member ID card and the payer's current EDI companion guide before submission.

Timely filing & appeals for Meritain Health

A single filing deadline has not been established for this Meritain Health record. Check the member's plan, regional manual, provider agreement and applicable rules before calculating the deadline.

Submission typeWindow
Initial claim referencePlan-, region- or contract-specific
Out-of-network initial claimVerify the member's plan and applicable out-of-network rules
Secondary / coordination of benefitsVerify the allowed window and start event; a primary EOB does not automatically restart filing
Corrected claimVerify correction instructions; do not substitute an appeal deadline
Reconsideration / appealUse the applicable denial or decision notice and the process below

This registry has not established a payer-specific appeal ladder for Meritain Health. Use the denial notice, plan document, provider agreement, or jurisdictional rule to assign the correct route and deadline. Missing registry evidence does not mean appeal rights are unavailable.

Source: Meritain Health provider policy. Always confirm before disputing a TFL denial — payer policies are versioned and product-specific.

Prior authorization with Meritain Health

Decision deadlines depend on the product, service and urgency. CMS-0057-F generally starts its decision-timeframe requirements in 2026 for Medicare Advantage, Medicaid and CHIP payers subject to the rule: seven calendar days for standard requests and 72 hours for expedited requests. Those requirements exclude drug authorizations and QHP issuers on the federally facilitated exchanges. Other plans, state rules and permitted extensions can differ. Check the applicable policy; a decision deadline is not a guarantee of approval.

CMS-0057-F decision-timeframe requirements and exclusions

Verify Meritain Health electronic claims (837), eligibility (270/271), remittance (835) and authorization (278) separately for the member product and clearinghouse. Registry flags and routing references are not current transaction-complete approval. Confirm the companion guide, enrollment and applicable source findings below. A blank or unverified field does not establish that the transaction is unavailable. Authorization requirements and submission channels depend on the product, service and delegated reviewer. Verify the applicable policy before scheduling; a portal listing is not proof of X12 278 connectivity.

This registry does not provide a current prior-authorization code list for Meritain Health. Start with the provider resources or the policy documents below, then confirm the applicable product, service and effective date. A resource link does not establish that a live code-lookup tool is available.

Top denial reasons for Meritain Health

Per-payer denial benchmarks publish here once the QuickIntell anonymized ETL pipeline ingests sufficient Meritain Health volume. Until then, see the broader CARC reference for industry-wide remediation guides.

Electronic claims, eligibility & ERA

TransactionRegistry indication — not verificationRouting reference
837P / 837I claimsListed in registry; verify current scope41124 — registry reference; verify the member product, transaction and clearinghouse
270 / 271 eligibilityListed in registry; verify current scope41124 — registry reference; verify the member product, transaction and clearinghouse
278 prior authorizationListed in registry; verify current scopeVerify X12 278 routing separately
835 ERAVerify support and enrollment separately41124 — registry reference; verify the member product, transaction and clearinghouse

Payer IDs vary by clearinghouse — confirm against your clearinghouse payer list (Availity, Change Healthcare/Optum, Waystar) before configuring submitter routing.

Source checks and remaining limits

The latest partial comparison is dated . Retained earlier findings keep their original dates below. This is a partial source check, not a whole-page, clinical or legal review. It does not refresh the legacy review date above.

  • Provider portal and filing scope

    Source comparison: 2026-09-18

    Meritain's official provider resource page links account.meritain.com. It does not establish a universal 90-day filing deadline. That default was withdrawn; determine the controlling employer plan and provider agreement before calculating a deadline.

    Primary source for provider portal and filing scope
  • Provider phone scope

    Source comparison: 2026-09-18

    Meritain lists 1-800-566-9311 for automated claims and benefits information, and directs callers to the patient ID card for plan-specific phone support. The old unverified staffed provider-services number was removed rather than replaced with a mislabeled automated line.

    Primary source for provider phone scope
  • Clearinghouse-specific electronic transactions

    Source comparison: 2026-09-18

    The official vendor table distinguishes claims-only connectivity from eligibility and claim-status transactions at other clearinghouses. It does not validate every stored payer ID, ERA enrollment or X12 278 support; those checks remain open.

    Primary source for clearinghouse-specific electronic transactions
  • provider_phone

    Source comparison: 2026-09-18

    800-566-9311 is automated claims/benefits information. Staffed, plan-specific questions route via the patient ID card; a generic provider phone must not be fabricated.

    Primary source for provider_phone
  • electronic_claims_supported, supports_279_271

    Source comparison: 2026-09-18

    The table distinguishes claims-only and additional eligibility/claim-status connections by clearinghouse. It does not establish ERA enrollment, X12 278 or all stored 41124 identifiers.

    Primary source for electronic_claims_supported, supports_279_271

Not checked in this pass: All fields outside the specifically scoped findings, including legal-entity/NAIC identifiers, current enrollment and geographic coverage; Product-complete initial, corrected, secondary and appeal rules; applicable contracts and exceptions; Transaction-specific payer IDs, ERA enrollment and X12 278 unless explicitly established above; Prior-authorization code samples and current clinical criteria; QuickIntell capability/outcome claims and historical DataForSEO demand values; Accountable whole-record editorial approval (not supplied).

Evaluate QuickIntell workflow fit for Meritain Health

These module references are evaluation starting points, not evidence of a validated connection, supported transaction or customer deployment. Confirm the actual member plan, data access and product scope first.

  • QuickRCM

    Evaluate claim preparation, follow-up and denial worklists for Meritain Health; verify the actual plan rules and available connections before implementation.

  • QuickAuth

    Assess authorization-packet and status workflows for Meritain Health; confirm product, service, delegated reviewer and permitted submission channels.

  • QuickERA

    Verify the actual 835 files, posting exceptions and reconciliation requirements for Meritain Health before evaluating automation. An ERA identifier alone does not establish supported ingestion or posting.

Frequently asked questions about Meritain Health

Where is the Meritain Health provider portal?

Use https://account.meritain.com/ as a starting point for Meritain Health provider resources. This link may open a directory or contact page rather than a transaction portal. Select the applicable product and administrator, then verify the available functions, enrollment and access requirements. QuickIntell is not the official payer portal.

What is the timely filing limit for Meritain Health?

A single filing deadline has not been established for this Meritain Health record. Check the member's plan, regional manual, provider agreement and applicable rules before calculating the deadline.

What is the Meritain Health payer ID?

Claims: 41124 — registry reference; verify the member product, transaction and clearinghouse. Eligibility (270/271): 41124 — registry reference; verify the member product, transaction and clearinghouse. ERA (835): 41124 — registry reference; verify the member product, transaction and clearinghouse. Do not substitute a claims ID for an unverified transaction ID. Check current source findings and the member ID card before submitting.

Does Meritain Health accept electronic claims?

Verify Meritain Health electronic claims (837), eligibility (270/271), remittance (835) and authorization (278) separately for the member product and clearinghouse. Registry flags and routing references are not current transaction-complete approval. Confirm the companion guide, enrollment and applicable source findings below. A blank or unverified field does not establish that the transaction is unavailable.

How do I appeal a Meritain Health denial?

This registry has not established a payer-specific appeal ladder for Meritain Health. Use the denial notice, plan document, provider agreement, or jurisdictional rule to assign the correct route and deadline. Missing registry evidence does not mean appeal rights are unavailable.

How long do Meritain Health prior authorization approvals take?

Decision deadlines depend on the product, service and urgency. CMS-0057-F generally starts its decision-timeframe requirements in 2026 for Medicare Advantage, Medicaid and CHIP payers subject to the rule: seven calendar days for standard requests and 72 hours for expedited requests. Those requirements exclude drug authorizations and QHP issuers on the federally facilitated exchanges. Other plans, state rules and permitted extensions can differ. Check the applicable policy; a decision deadline is not a guarantee of approval.

How do providers contact Meritain Health?

This registry has not established one provider phone number for Meritain Health. Use the number on the patient ID card for plan-specific support. Meritain lists 1-800-566-9311 for automated benefits and claims information; it is not a universal staffed provider-services line. Use https://account.meritain.com/ as a starting point for Meritain Health provider resources. This link may open a directory or contact page rather than a transaction portal. Select the applicable product and administrator, then verify the available functions, enrollment and access requirements. QuickIntell is not the official payer portal.

For revenue-cycle teams

Connect payer lookups to your revenue-cycle workflow

Do staff repeatedly move between payer references, eligibility checks, claim status and remittance follow-up?

  1. Keep this payer's official reference available to the team.
  2. Identify one repeated administrative task and measure its handling time.
  3. Evaluate the required access, exceptions and reviewer handoff before expanding automation.

Meritain Health is an operational reference. Payer decisions remain with the payer. Confirm plan coverage, system access and supported actions during a scoped evaluation.

Download the illustrative workflow worksheet (PDF) · Explore the AI RCM evaluation toolkit · Model the workload and costs

Automate workflows around Meritain Health requirements

Connect eligibility, prior authorization, pre-submission claim checks, and remittance routing in one governed workflow. Payer and plan configuration is confirmed during implementation.

Disclaimer

This page is operational reference for medical-billing professionals. It is not legal, clinical, or contractual advice. Payer policies change without notice — always verify against Meritain Health's current published documents before submission. CPT® is a registered trademark of the American Medical Association.