BCBS Arizona provider portal, phone and payer ID quick facts
| Provider resource entry point | https://www.azblue.com/provider/resources/claims-and-remits |
|---|---|
| Payer contact reference | 1-844-995-2583Published January 2026 provider-news contact for questions; use the product-specific claims or authorization route when applicable. |
| Claims payer ID | 53589 — registry reference; verify the member product, transaction and clearinghouse |
| Eligibility payer ID | 53589 — registry reference; verify the member product, transaction and clearinghouse |
| ERA payer ID | 53589 — registry reference; verify the member product, transaction and clearinghouse. Not verified: Stored ERA identifier 53589 was not independently established as a universal remittance enrollment/routing value by the inspected claim and eligibility sections. Confirm the product and clearinghouse instructions. |
| Timely filing | Standard initial 90 days for 2026 service; FEP differs |
| Prior auth route | Verify the current product policy and delegated reviewer; X12 278 support is not established by a portal link |
| Last reviewed | 2026-04-23 |
- Published January 2026 provider-news contact for questions; use the product-specific claims or authorization route when applicable.
- AZBlue sets its standard initial-claim limit at 90 days from service for dates on/after January 1, 2026. FEP claims use December 31 of the following year. Confirm the product, provider agreement and current instructions; the section's older one-year proof-of-filing sentence is not treated here as an extension.
- This registry has not established a payer-specific appeal ladder for BCBS Arizona. Use the denial notice, plan document, provider agreement, or jurisdictional rule to assign the correct route and deadline. Missing registry evidence does not mean appeal rights are unavailable.
- Stored ERA identifier 53589 was not independently established as a universal remittance enrollment/routing value by the inspected claim and eligibility sections. Confirm the product and clearinghouse instructions.
BCBS Arizona at a glance
| Legal name | Blue Cross Blue Shield of Arizona, Inc. |
|---|---|
| Also known as | BCBSAZ, Blue Cross Blue Shield of Arizona, AZ Blue |
| Category | BCBS affiliate |
| Parent organization | Blue Cross Blue Shield Association (independent licensee) |
| Claims payer ID | 53589 — registry reference; verify the member product, transaction and clearinghouse |
| Eligibility (270/271) payer ID | 53589 — registry reference; verify the member product, transaction and clearinghouse |
| ERA (835) payer ID | 53589 — registry reference; verify the member product, transaction and clearinghouse. Not verified: Stored ERA identifier 53589 was not independently established as a universal remittance enrollment/routing value by the inspected claim and eligibility sections. Confirm the product and clearinghouse instructions. |
| NAIC company code | 53589 |
| States covered | Arizona |
| Members covered | ~1.9 million members |
| Provider resource entry point | https://www.azblue.com/provider/resources/claims-and-remits |
| Provider phone | 1-844-995-2583Published January 2026 provider-news contact for questions; use the product-specific claims or authorization route when applicable. |
Always verify claims-routing details against the member ID card and the payer's current EDI companion guide before submission.
Timely filing & appeals for BCBS Arizona
AZBlue sets its standard initial-claim limit at 90 days from service for dates on/after January 1, 2026. FEP claims use December 31 of the following year. Confirm the product, provider agreement and current instructions; the section's older one-year proof-of-filing sentence is not treated here as an extension.
| Submission type | Window |
|---|---|
| Initial claim reference | Standard initial 90 days for 2026 service; FEP differs |
| Out-of-network initial claim | Verify the member's plan and applicable out-of-network rules |
| Secondary / coordination of benefits | Verify the allowed window and start event; a primary EOB does not automatically restart filing |
| Corrected claim | Verify correction instructions; do not substitute an appeal deadline |
| Reconsideration / appeal | Use the applicable denial or decision notice and the process below |
This registry has not established a payer-specific appeal ladder for BCBS Arizona. Use the denial notice, plan document, provider agreement, or jurisdictional rule to assign the correct route and deadline. Missing registry evidence does not mean appeal rights are unavailable.
Source: BCBS Arizona provider policy. Always confirm before disputing a TFL denial — payer policies are versioned and product-specific.
Prior authorization with BCBS Arizona
Decision deadlines depend on the product, service and urgency. CMS-0057-F generally starts its decision-timeframe requirements in 2026 for Medicare Advantage, Medicaid and CHIP payers subject to the rule: seven calendar days for standard requests and 72 hours for expedited requests. Those requirements exclude drug authorizations and QHP issuers on the federally facilitated exchanges. Other plans, state rules and permitted extensions can differ. Check the applicable policy; a decision deadline is not a guarantee of approval.
CMS-0057-F decision-timeframe requirements and exclusions
Verify BCBS Arizona electronic claims (837), eligibility (270/271), remittance (835) and authorization (278) separately for the member product and clearinghouse. Registry flags and routing references are not current transaction-complete approval. Confirm the companion guide, enrollment and applicable source findings below. A blank or unverified field does not establish that the transaction is unavailable. Authorization requirements and submission channels depend on the product, service and delegated reviewer. Verify the applicable policy before scheduling; a portal listing is not proof of X12 278 connectivity.
This registry does not provide a current prior-authorization code list for BCBS Arizona. Start with the provider resources or the policy documents below, then confirm the applicable product, service and effective date. A resource link does not establish that a live code-lookup tool is available.
- → https://info.azblue.com/2026-01-providers-newsletter
- → https://www.azblue.com/provider/resources/claims-and-remits
- → https://edge.sitecorecloud.io/bluecross-6f8ea2ea/media/project/bcbs-az/azblue/data/media/files/providers/resources/claims-and-remits/19-claim-submission-provider-operating-guide.pdf
- → https://edge.sitecorecloud.io/bluecross-6f8ea2ea/media/project/bcbs-az/azblue/data/media/files/providers/resources/claims-and-remits/hipaa-transaction-standard---companion-guide.pdf
Top denial reasons for BCBS Arizona
Per-payer denial benchmarks publish here once the QuickIntell anonymized ETL pipeline ingests sufficient BCBS Arizona volume. Until then, see the broader CARC reference for industry-wide remediation guides.
Electronic claims, eligibility & ERA
| Transaction | Registry indication — not verification | Routing reference |
|---|---|---|
| 837P / 837I claims | Listed in registry; verify current scope | 53589 — registry reference; verify the member product, transaction and clearinghouse |
| 270 / 271 eligibility | Listed in registry; verify current scope | 53589 — registry reference; verify the member product, transaction and clearinghouse |
| 278 prior authorization | Listed in registry; verify current scope | Verify X12 278 routing separately |
| 835 ERA | Verify support and enrollment separately | 53589 — registry reference; verify the member product, transaction and clearinghouse. Not verified: Stored ERA identifier 53589 was not independently established as a universal remittance enrollment/routing value by the inspected claim and eligibility sections. Confirm the product and clearinghouse instructions. |
Payer IDs vary by clearinghouse — confirm against your clearinghouse payer list (Availity, Change Healthcare/Optum, Waystar) before configuring submitter routing.
What revenue cycle teams should verify before submitting claims
- Do not apply one portal workflow to Health Choice, delegated Medicare, CHS TPA or stand-alone dental products.
- The currently linked December 2023 companion guide is dated source evidence, not a fresh universal X12 or ERA enrollment test.
Source checks and remaining limits
The latest partial comparison is dated . Retained earlier findings keep their original dates below. This is a partial source check, not a whole-page, clinical or legal review. It does not refresh the legacy review date above.
timely_filing_days, filing_rule — AZBlue: January 2026 provider newsletter
Source comparison: 2026-09-18
Replace the stored 180-day seed with the 90-day standard initial rule for 2026 service, preserving the FEP exception. The one-year proof-of-filing sentence is an unresolved publisher inconsistency, not a verified extension. Source scope: Standard initial claims: 90 days for service on/after January 1, 2026; provider-news questions contact 844-995-2583. Locator: Standard timely filing; portal transition; questions contact. Version: January 20, 2026.. Retrieval: content_read; public_web_content_read. This is a partial comparison, not whole-field or whole-record approval.
Primary source for timely_filing_days, filing_rule — azblue: january 2026 provider newslettertimely_filing_days, filing_rule — AZBlue: Provider Operating Guide, Section 19
Source comparison: 2026-09-18
Replace the stored 180-day seed with the 90-day standard initial rule for 2026 service, preserving the FEP exception. The one-year proof-of-filing sentence is an unresolved publisher inconsistency, not a verified extension. Source scope: Standard initial 90-day rule for 2026 service; FEP December 31 after the service year. The proof-of-filing paragraph still mentions one year and should not be interpreted as an automatic extension. Locator: PDF 1 section cover; PDF 2 / printed 19-1, Claim Submission Requirements. Version: 2026 guide; inspected page revision January 1, 2026.. Retrieval: content_read; Primary PDF byte download and pertinent-page text plus visual inspection. This is a partial comparison, not whole-field or whole-record approval.
Primary source for timely_filing_days, filing_rule — azblue: provider operating guide, section 19payer_ids, era_payer_id, naic, supports_278, supports_279_271 — AZBlue: Provider Operating Guide, Section 19
Source comparison: 2026-09-18
Section 19 supports claims 53589; the dated companion guide independently identifies 53589 for its eligibility and envelope fields. Do not conflate those references with a current all-product ERA enrollment ID, a separately verified legal-entity NAIC value or a new capability certification. Source scope: Standard initial 90-day rule for 2026 service; FEP December 31 after the service year. The proof-of-filing paragraph still mentions one year and should not be interpreted as an automatic extension. Locator: PDF 1 section cover; PDF 2 / printed 19-1, Claim Submission Requirements. Version: 2026 guide; inspected page revision January 1, 2026.. Retrieval: content_read; Primary PDF byte download and pertinent-page text plus visual inspection. This is a partial comparison, not whole-field or whole-record approval.
Primary source for payer_ids, era_payer_id, naic, supports_278, supports_279_271 — azblue: provider operating guide, section 19payer_ids, era_payer_id, naic, supports_278, supports_279_271 — AZBlue: HIPAA Transaction Standard companion guide
Source comparison: 2026-09-18
Section 19 supports claims 53589; the dated companion guide independently identifies 53589 for its eligibility and envelope fields. Do not conflate those references with a current all-product ERA enrollment ID, a separately verified legal-entity NAIC value or a new capability certification. Source scope: 53589 appears in ISA08/GS03 and the 270/271 information-source identifier. These field examples do not certify current all-product ERA enrollment. Locator: PDF 1 cover; PDF 15 envelopes; PDF 19 270/271 data elements. Version: December 2023; currently linked companion guide.. Retrieval: content_read; Primary PDF byte download and pertinent-page text plus visual inspection. This is a partial comparison, not whole-field or whole-record approval.
Primary source for payer_ids, era_payer_id, naic, supports_278, supports_279_271 — azblue: hipaa transaction standard companion guidepayer_ids, era_payer_id, naic, supports_278, supports_279_271 — AZBlue: claims and remits
Source comparison: 2026-09-18
Section 19 supports claims 53589; the dated companion guide independently identifies 53589 for its eligibility and envelope fields. Do not conflate those references with a current all-product ERA enrollment ID, a separately verified legal-entity NAIC value or a new capability certification. Source scope: FEP/BlueCard, IAZ Health Choice, delegated Medicare, CHS TPA and stand-alone dental routes differ. Locator: Submission and plan-specific status/remittance routes. Version: No effective/publication date established on checked HTML.. Retrieval: content_read; public_web_content_read. This is a partial comparison, not whole-field or whole-record approval.
Primary source for payer_ids, era_payer_id, naic, supports_278, supports_279_271 — azblue: claims and remits
Not checked in this pass: Other fields in the immutable 43-field research inventory remain unverified unless expressly scoped in these findings; Whole-record approval, current legal entity/ownership, enrollment and complete insured geography; Every provider agreement, product, claim type, filing/appeal exception and clinical authorization policy; Current transaction-specific enrollment/capabilities and authenticated portal behavior; unknown does not mean unavailable; QuickIntell integrations/outcomes and historical April 2026 DataForSEO demand; Accountable reviewer approval; last_reviewed and reviewed_by remain unchanged.
Sources used for this guide
State coverage
BCBS Arizona operates in the following states. Each link opens state-level Medicaid program details, dominant commercial payers, and state-specific RCM regulations.
Evaluate QuickIntell workflow fit for BCBS Arizona
These module references are evaluation starting points, not evidence of a validated connection, supported transaction or customer deployment. Confirm the actual member plan, data access and product scope first.
- QuickRCM
Evaluate claim preparation, follow-up and denial worklists for BCBS Arizona; verify the actual plan rules and available connections before implementation.
- QuickAuth
Assess authorization-packet and status workflows for BCBS Arizona; confirm product, service, delegated reviewer and permitted submission channels.
- QuickERA
Verify the actual 835 files, posting exceptions and reconciliation requirements for BCBS Arizona before evaluating automation. An ERA identifier alone does not establish supported ingestion or posting.
Frequently asked questions about BCBS Arizona
Where is the BCBS Arizona provider portal?
Use https://www.azblue.com/provider/resources/claims-and-remits as a starting point for BCBS Arizona provider resources. This link may open a directory or contact page rather than a transaction portal. Select the applicable product and administrator, then verify the available functions, enrollment and access requirements. QuickIntell is not the official payer portal.
What is the timely filing limit for BCBS Arizona?
AZBlue sets its standard initial-claim limit at 90 days from service for dates on/after January 1, 2026. FEP claims use December 31 of the following year. Confirm the product, provider agreement and current instructions; the section's older one-year proof-of-filing sentence is not treated here as an extension.
What is the BCBS Arizona payer ID?
Claims: 53589 — registry reference; verify the member product, transaction and clearinghouse. Eligibility (270/271): 53589 — registry reference; verify the member product, transaction and clearinghouse. ERA (835): 53589 — registry reference; verify the member product, transaction and clearinghouse. Not verified: Stored ERA identifier 53589 was not independently established as a universal remittance enrollment/routing value by the inspected claim and eligibility sections. Confirm the product and clearinghouse instructions.. Do not substitute a claims ID for an unverified transaction ID. Check current source findings and the member ID card before submitting.
Does BCBS Arizona accept electronic claims?
Verify BCBS Arizona electronic claims (837), eligibility (270/271), remittance (835) and authorization (278) separately for the member product and clearinghouse. Registry flags and routing references are not current transaction-complete approval. Confirm the companion guide, enrollment and applicable source findings below. A blank or unverified field does not establish that the transaction is unavailable.
How do I appeal a BCBS Arizona denial?
This registry has not established a payer-specific appeal ladder for BCBS Arizona. Use the denial notice, plan document, provider agreement, or jurisdictional rule to assign the correct route and deadline. Missing registry evidence does not mean appeal rights are unavailable.
How long do BCBS Arizona prior authorization approvals take?
Decision deadlines depend on the product, service and urgency. CMS-0057-F generally starts its decision-timeframe requirements in 2026 for Medicare Advantage, Medicaid and CHIP payers subject to the rule: seven calendar days for standard requests and 72 hours for expedited requests. Those requirements exclude drug authorizations and QHP issuers on the federally facilitated exchanges. Other plans, state rules and permitted extensions can differ. Check the applicable policy; a decision deadline is not a guarantee of approval.
What is the BCBS Arizona provider phone number?
This registry lists 1-844-995-2583 as a contact reference for BCBS Arizona. Published January 2026 provider-news contact for questions; use the product-specific claims or authorization route when applicable.
Automate workflows around BCBS Arizona requirements
Connect eligibility, prior authorization, pre-submission claim checks, and remittance routing in one governed workflow. Payer and plan configuration is confirmed during implementation.
Disclaimer
This page is operational reference for medical-billing professionals. It is not legal, clinical, or contractual advice. Payer policies change without notice — always verify against BCBS Arizona's current published documents before submission. CPT® is a registered trademark of the American Medical Association.