AIM Specialty Health utilization-management reference
Provider-service reference — not an insurance offering, coverage confirmation, or universal claims destination.
QuickIntell editorial content · Legacy registry date · Review not verified
UpdatedRole and routing scope
Former AIM Specialty Health services are Carelon Medical Benefits Management clinical-review and prior-authorization services. This is a utilization-management reference, not an independent insurer or a universal claims processor. Identify the member’s health plan and program; the provider portal and support line do not establish X12 claims, eligibility, ERA or 278 capability.
Primary source for this service role · Partial source comparison 2026-09-18; not whole-record approval.
Identify the responsible organization first
- Use the member ID card and current plan instructions to identify the insurer or administrator responsible for the service date. Keep that identity separate from a network name or an authorization-service name.
- Confirm that this organization is delegated to review the requested service for this member. Case submission or status tools do not establish medical-claim, eligibility or remittance routing.
- Verify each transaction with the responsible organization and clearinghouse, including enrollment requirements. A stored or historical claims identifier does not prove that the same value is valid for eligibility, ERA or authorization transactions.
- Carelon’s provider resources describe clinical-review and prior-authorization services, not a universal initial-claim filing period. Confirm the member’s health plan, program, request type and applicable instructions; do not substitute an authorization process for a claim deadline.
- Retain the governing source, product, service date, start event and applicable exception in the operational record. Use the actual decision notice and agreement for disputes rather than applying another plan's appeal ladder.
Provider resources and contact scope
Use https://www.carelon.com/providers as a starting point for AIM Specialty Health provider resources. This link may open a directory or contact page rather than a transaction portal. Select the applicable product and administrator, then verify the available functions, enrollment and access requirements. QuickIntell is not the official payer portal.
Open the provider-resource entry point
This registry lists 1-800-252-2021 as a contact reference for AIM Specialty Health. 1-800-252-2021 is Carelon Specialty Care provider-portal support, not universal payer claims support. Use the member card for prior-authorization contacts.
- Former AIM Specialty Health services are now Carelon Medical Benefits Management clinical review/prior-authorization services. Identify the member’s health plan and program.
- Portal authorization functionality does not establish X12 278 support or claims adjudication.
Source checks and remaining limits
The findings below concern the stated service role. This reference does not certify active insurance coverage, enrollment totals, every product or jurisdiction, electronic transaction capabilities, or a QuickIntell integration. Unknown fields are not proof that a service is unavailable. Earlier source findings and the full-record review date retain their original dates.
display_name, aka, provider_phone, portal_url, category
Carelon identifies former AIM services as clinical review/prior authorization, not an independent insurer. 800-252-2021 is Specialty Care portal support; authorization contacts follow the member card. Portal availability is not proof of claims, eligibility, ERA or X12 278 capability. Source locator: Medical Benefits Management; Specialty Care support.
Source comparison: 2026-09-18
Primary source
Frequently asked questions
What role does AIM Specialty Health have?
Former AIM Specialty Health services are Carelon Medical Benefits Management clinical-review and prior-authorization services. This is a utilization-management reference, not an independent insurer or a universal claims processor. Identify the member’s health plan and program; the provider portal and support line do not establish X12 claims, eligibility, ERA or 278 capability.
Who should receive claims and eligibility questions?
Identify the responsible insurer or plan administrator from the member ID card and current plan instructions. A network or authorization-service reference is not a universal claims destination. Confirm each transaction and any special-case routing in the cited source before submitting.
Which filing deadline should the team use?
Carelon’s provider resources describe clinical-review and prior-authorization services, not a universal initial-claim filing period. Confirm the member’s health plan, program, request type and applicable instructions; do not substitute an authorization process for a claim deadline.
Where are the provider resources and scoped contacts?
Use https://www.carelon.com/providers as a starting point for AIM Specialty Health provider resources. This link may open a directory or contact page rather than a transaction portal. Select the applicable product and administrator, then verify the available functions, enrollment and access requirements. QuickIntell is not the official payer portal. This registry lists 1-800-252-2021 as a contact reference for AIM Specialty Health. 1-800-252-2021 is Carelon Specialty Care provider-portal support, not universal payer claims support. Use the member card for prior-authorization contacts.
Does this reference verify electronic transaction support?
No. A network directory or case-review portal does not establish support for electronic claims (837), eligibility (270/271), remittance (835), or authorization (278). Confirm the responsible organization, member product, clearinghouse, enrollment and transaction-specific instructions separately. An unverified capability is not a finding that it is unavailable.
Disclaimer
This page is operational reference for medical-billing professionals. It is not legal, clinical, or contractual advice. Payer policies change without notice — always verify against AIM Specialty Health's current published documents before submission. CPT® is a registered trademark of the American Medical Association.