Where this LCD applies
Each contract number is a jurisdiction on the remittance; the policy binds claims processed under these contracts and no others.
| Contract | Contractor | Type | States |
|---|---|---|---|
| 11201 | Palmetto GBA | A and B and HHH MAC | SC |
| 11301 | Palmetto GBA | A and B and HHH MAC | VA |
| 11401 | Palmetto GBA | A and B and HHH MAC | WV |
| 11501 | Palmetto GBA | A and B and HHH MAC | NC |
| 11202 | Palmetto GBA | A and B and HHH MAC | SC |
| 11302 | Palmetto GBA | A and B and HHH MAC | VA |
| 11402 | Palmetto GBA | A and B and HHH MAC | WV |
| 11502 | Palmetto GBA | A and B and HHH MAC | NC |
| 10111 | Palmetto GBA | A and B MAC | AL |
| 10211 | Palmetto GBA | A and B MAC | GA |
| 10311 | Palmetto GBA | A and B MAC | TN |
| 10112 | Palmetto GBA | A and B MAC | AL |
| 10212 | Palmetto GBA | A and B MAC | GA |
| 10312 | Palmetto GBA | A and B MAC | TN |
Billing and coding: diagnoses and procedure codes
Since 2019 the codes live in the companion article rather than the LCD. Billing and Coding A58664 (Billing and Coding: Advance Care Planning) carries the diagnosis and procedure lists the contractor loads as the claims edit. CPT codes are shown as bare numbers because the descriptors are licensed by the AMA; HCPCS Level II descriptors are public and shown.
A58664: Billing and Coding: Advance Care Planning (Billing and Coding, effective 2023-11-01)
- Covered ICD-10-CM codes
- 0
- 0 groups
- Non-covered ICD-10-CM codes
- 0
- Procedure codes listed
- 2
- Full article
- cms.gov record
Procedure codes: 99497, 99498.
Coverage indications, limitations and medical necessity
This is a coverage policy for Advance Care Planning.
Voluntary Advance Care Planning (ACP) is a face-to-face service between a physician or other qualified healthcare professional (QHP) and a patient and/or family member and/or surrogate to discuss the patient’s healthcare wishes if he/she should become unable to make decisions about their own care.
ACP can be offered as either:
• An optional element of a Medical Wellness Visit: Per the Annual Wellness Visit (AWV) ; or per
• A separate Medicare Part B medically necessary service
The primary goal of ACP is to facilitate people receiving medical care that is consistent with their personal values, goals and preferences.
Excellent examples of ACP services may include, but are not limited to the following content:
• Introducing and discussing the value and importance of basic ACP;
• Exploring current and past experiences of loved ones who have been seriously ill or have died;
• Exploring goals of care in the event of sudden injury or illness;
• Exploring goals of care when there would be little chance for patients to recover or to have the ability to know who they are or who they are with;
• Identifying and/or preparing a healthcare agent;
• Completing or updating an advance directive document (not required); and
• Transferring patients’ preferences into actionable medical orders.
ACP codes describe counseling and discussion of advance care directives with the patient, family members, and/or surrogate. Such services may or may not include completion of pertinent legal documents.
An advance directive is described as a written document that a patient uses to appoint a representative and/or to record his or her wishes as they relate to future medical treatment in the event the patient is incapacitated and unable to make decisions on his or her own. Types of written advance directives include, but are not limited to:
• Healthcare proxy
• Durable power of attorney for healthcare
• Living will
• Medical orders for life-sustaining treatment (MOLST)
Such formal written documents are not required, but may be included, in the provision of ACP services.
The physician/QHP providing ACP services must assess patients’ decision-making capacity before deeming them unable to speak for themselves. Decision-making capacity is task-specific. In other words, a disease/condition may prevent a patient from accomplishing certain tasks, but not affect abilities to express advance care desires. Conversely, patients who appear superficially intact may not be able to comprehend the nuanced details or pros/cons of upcoming medical care. Determinations of decisional capacity for ACP require neither legal intervention nor psychiatric expertise. There is no singular test of decision-making capacity.
Again, ACP service provision requires the permission of the patient or, in the absence of sufficient decision-making capacity, the family member or surrogate. The offer of voluntary participation and the acceptance of ACP should be documented.
ACP services are time based. No other active management of the patient’s problems should be undertaken for the time period reported when ACP codes are used. Brief conversations of just a few minutes (done in the course of an E/M service) related to wishes concerning potential emergent resuscitation do not represent ACP services.
Professional services are those face-to-face services rendered by physicians and other qualified health care professionals who may report E/M services by a specific CPT ® code. Face-to-face time is defined as only that time spent face-to-face with the patient and/or family. This includes the time spent performing such tasks as:
• Obtaining a history
• Examination
• Counseling the patient
In order to support the requirements necessary to verify that face-to-face services occurred, clear and concise medical record documentation is critical. The nature and amount of physician/QHP work required, type of service, place of service and the patient status should be evident on medical record review. Accordingly, telephone audio-only conversations with family members or surrogates should not be included in face-to-face time calculations for ACP services. If ACP services are offered via telehealth, the specific CMS guidelines for telehealth, in effect at the time of such services, would be applied.
There is no limit on the number of times ACP can be reported for a beneficiary in a given time period. However, if this service is billed more than once, it is expected that a change in the patient’s health status and/or wishes about end-of-life care would be clearly documented.
Should records be requested for review of multiple ACP claims, documentation would be expected to support the reasonable and necessary use of ACP as evidenced by the following:
• The content and the medical necessity of the ACP related discussion;
• Voluntary participation in ACP by the patient, or in the case of absent decision-making capacity, by the family member or surrogate;
• A change in health status or advance care wishes in order to support repetitive provision of ACP services;
• The scenario for the service: face to face, by phone, as a telehealth service including audio and/or video communication;
• The time spent solely for provision of ACP services; and
• The names of participants involved in the discussion
Summary of evidence (opening)
There is evidence that ACP positively impacts the quality of end-of-life care.
Brinkman-Stoppelenburg et al., conducted a systematic review of the literature in 2014 to gain insight into the effects of ACP and the effectiveness of different approaches to such planning. The databases were searched for published literature from 2000-2012. One hundred thirteen articles were ultimately considered relevant for the review. For each study, the level of evidence was graded. Most studies were observational (95%), were done in the United States (US) (81%), and were done in hospitals (49%) or nursing homes (32%). Do-not-resuscitate (DNR) orders (39%) and written advance directives (34%) were most often studied. ACP was often found to decrease life-sustaining treatment, to increase hospice and palliative care use, and to prevent hospitalization. Complex ACP increased compliance with patients’ end of care wishes.¹
Teno et al., 2007, examined the role of advance directives during the 10 year period post Patient Self-Determination Act. This was done as a follow up survey to a mortal outcome for 1587 patients who had died in a nursing home, hospital or at home. Family members or other knowledgeable informants, by phone call, provided answers related to questions about the use of written advance directives, use of life-sustaining treatment, and quality of care based on symptom relief/respect/supported shared-decision making/coordination of care/necessary family support from an emotional and information standpoint. Results revealed 70.8% had an advance directive. Persons who died at home with hospice or in a nursing home were more likely to have such a directive. Those with an advance directive were less likely (17% vs. 27%) to have had a feeding tube or to have used a respirator in the last month of life (11.8% vs. 22%). Families reporting no presence of an advance directive also reported more concerns with physician communication (AOR=1.4, 95% CI) and with being informed of what to expect (AOR=1.2, 95% CI). However, opportunities for improvement were identified; as even with advance directives, these interview results demonstrated 1 in 4 reporting an unmet need in pain, 1 in 2 reporting inadequate emotional support for the patient, and 1 in 3 reporting inadequate family emotional support. 2
Molloy et al., conducted a randomized controlled trial (RCT) reviewing the effects of a systematic implementation of an advance directive program in nursing homes. This trial included 1292 residents in 6 Ontario nursing homes with more than a hundred residents each over the time period of June 1, 1994 through August 31, 1998. The advance directive program was called “Let Me Decide” and specifically educated staff, residents and families about advance directives. It offered competent residents or next-of-kin an advance directive with choices for care related to life-threatening illness, cardiac arrest, and nutrition. The 6 nursing homes were pair-matched on key characteristics and 1 home per pair was randomized to take part in the program. The control nursing homes continued with their usual policies. Of the 527 participating residents in intervention nursing homes, 49% of competent residents and 78% of families for those who were not competent, completed advance directives. Satisfaction was not significantly different between intervention and control facility participants with a 95% CI, and yet the residents in intervention nursing homes had fewer hospitalizations (mean, 0.27 vs. 0.48, p=0.001) and less resource use (average total cost per patient of $3490 vs. $5239, p=0.01). The proportion of deaths in intervention (24%) and control (28%) was similar (p=0.20). The investigators concluded that systematic implementation of a program to understand directives in advance did reduce health care service utilization without affecting satisfaction or mortality. 3
The contractor cites 6 sources in the bibliography; the full summary and analysis of evidence are in the CMS record.
Dates, lineage and related policies
- Original determination effective
- 2021-12-05
- Current revision effective
- 2023-11-01
- Last reviewed by the contractor
- 2023-12-12
- MCD version
- 8
Other related documents: A58900 (Response to Comments).
Using this policy on a claim
Match the documented indication to the covered indications above before the service is scheduled, carry a diagnosis from the article's covered list on the claim line, and keep the elements the documentation section asks for in the record, because the contractor can request it later through medical review. A denial under this policy arrives as CARC 50 with remark N115; the LCD lookup guide walks through the appeal path and the Advance Beneficiary Notice rules, and the Palmetto GBA hub lists every other active policy from the same contractor.
Frequently asked questions
What does LCD L38970 cover?
Voluntary Advance Care Planning (ACP) is a face-to-face service between a physician or other qualified healthcare professional (QHP) and a patient and/or family member and/or surrogate to discuss the patient’s healthcare wishes if he/she should become unable to make decisions about their own care. The full indications and limitations are reproduced on this page from the CMS Medicare Coverage Database export of September 24, 2026.
Which states does LCD L38970 apply to?
Palmetto GBA applies it to Medicare claims in AL, GA, NC, SC, TN, VA, WV. A Local Coverage Determination binds only the contractor that wrote it; the same service in another jurisdiction is judged under that contractor's own policy or, where none exists, claim by claim.
Which diagnosis codes support medical necessity under LCD L38970?
The current export links no billing and coding article with a diagnosis list to this LCD, so coverage is decided on the indications in the policy text and the documentation in the record rather than by an automated diagnosis edit.
How do I appeal a denial under LCD L38970?
The remittance carries claim adjustment reason code 50 with remark code N115, naming the LCD. Compare the documented indication with the policy's covered indications and the article's diagnosis list, then file a redetermination within 120 days with the record attached; if the service genuinely falls outside the policy, the patient can be billed only when a valid Advance Beneficiary Notice was obtained before the service.
Sources
Every figure on this page is taken from the CMS publications below, as released by the Centers for Medicare & Medicaid Services. Projection built 2026-10-02. Verify against the primary file before billing or contracting decisions.
- Medicare Coverage Database, current LCD exportVersion MCD release 2026-09-24 · effective 2026-09-20 · file lcd.csvSHA-256 2fcc4251b6ddd1eb…
- Medicare Coverage Database, current Billing and Coding Articles exportVersion MCD release 2026-09-24 · effective 2026-09-20 · file article.csvSHA-256 f31932f1df3b4035…
- ICD-10-CM FY2027 code descriptionsVersion FY2027 · effective 2026-10-01 · file icd10cm_codes_2027.txtSHA-256 3c0583a38ee0e848…
Disclaimer
The policy text and code lists are reproduced from the CMS Medicare Coverage Database export as an operational reference. Verify against the current LCD and article on cms.gov before billing; coverage depends on the full record and the contractor. Not legal, clinical or billing advice.