Managed services for US healthcare teams
Medical Billing Payment Posting Services
Coordinate ERA and EOB posting, deposit reconciliation, adjustment review, and exception handoffs through Quickintell payment posting services.
Billing teams managing mixed electronic and paper remittances, unmatched payments, posting backlogs, and deposit reconciliation.
Request a service assessmentWhat Quickintell performs
- Collect the agreed remittance and payment sources for posting.
- Match payments and adjustments to claims within customer-approved posting rules.
- Reconcile posted payments against the corresponding deposit evidence.
- Return unmatched items, reversals, and underpayment questions to the appropriate work queue.
What your team supplies and approves
- Provide remittance files, EOBs, deposit records, and practice-system access.
- Approve adjustment rules, account reconciliation controls, and write-off authority.
- Resolve unavailable records and approve exceptions outside delegated posting authority.
How the work moves through the queue
Step 1
Source and batch controls
Establish remittance identity, totals, and the deposit evidence for the posting batch.
Step 2
Posting and matching
Apply agreed posting rules while holding unmatched or inconsistent records.
Step 3
Reconciliation and handoff
Review batch totals and route unresolved denials, underpayments, and reversals.
Staffing and review responsibilities
Payment operations staff review unmatched items and posting exceptions. Material adjustments, refunds, write-offs, and unexplained deposit differences follow the customer's approval controls.
Turnaround, exceptions, and escalation
Duplicate remittances, missing claim matches, recoupments, reversal chains, and deposit differences remain traceable. Posting a contractual adjustment does not establish that a payment met the contract.
During assessment, agree operating hours, readiness criteria, response expectations, escalation contacts, and reporting cadence in the service agreement.
Reporting your team receives
- Posted batches and batch totals
- Unmatched remittances and held adjustments
- Deposit reconciliation differences
- Denial and underpayment handoff queue
Onboarding and access
Map remittance intake, deposit records, practice-system posting rules, and adjustment approvals. Reconcile a representative sample batch before defining the ongoing posting schedule.
Pricing and scope
The quote depends on remittance and claim-line volume, paper EOB work, system access, backlog, reconciliation scope, and exception handling.
Evaluate the delivery process
Request a walkthrough of a representative work queue, its review steps, the customer handoff, and a sample report. Ask which systems and payer channels apply to your organization, who reviews exceptions, and how outcomes will be reconciled.
Your assessment establishes the service scope and evidence needed for your practice. Performance targets and commitments belong in the agreed service plan.
Choose the operating model for your team
Use a managed service when you want Quickintell to perform the agreed work. If your staff will operate the workflow, explore payment posting software.