Ameritas provider portal, phone and payer ID quick facts
| Provider resource entry point | https://www.ameritas.com/dental-providers/ |
|---|---|
| Payer contact reference | 1-800-487-55531-800-487-5553 is customer-connections support for dental provider accounts and online tools on the checked page. PPO contract/network questions use 1-800-755-8844. Neither number was called, and this is not verification of every product's claims-support route. |
| Dental claims (source-scoped) | The checked Ameritas dental claims page lists 47009 for Ameritas and a separate 72630 route for Ameritas of New York. Confirm the issuing company, dental product and clearinghouse before submitting. These claims references do not establish medical 837P/837I, eligibility or ERA routing. |
| Eligibility payer ID | No single all-product identifier established in this registry; see source findings and verify the member product and transaction separately |
| ERA payer ID | No single all-product identifier established in this registry; see source findings and verify the member product and transaction separately. Clearinghouse-specific: The stored 47246 ERA value was not substantiated by the checked dental resources. Claims IDs 47009 and New York 72630 do not establish 835 enrollment or routing; verify the specific issuer and clearinghouse before enrollment. |
| Timely filing | Certificate and claim context specific; member FAQ default: 90 days |
| Dental pretreatment reference | The checked Ameritas dental source says covered dental services do not require prior authorization. A pretreatment estimate is not a prior authorization, payment guarantee or guarantee of benefit eligibility. Confirm the applicable dental product and current policy; this source does not certify universal X12 278 capability or medical-plan authorization timelines. |
| Last reviewed | 2026-04-23 |
- 1-800-487-5553 is customer-connections support for dental provider accounts and online tools on the checked page. PPO contract/network questions use 1-800-755-8844. Neither number was called, and this is not verification of every product's claims-support route.
- The checked 90-day rule is an active-insured-member FAQ default subject to the coverage certificate, not a verified universal provider-agreement deadline.
- This registry has not established a payer-specific appeal ladder for Ameritas. Use the denial notice, plan document, provider agreement, or jurisdictional rule to assign the correct route and deadline. Missing registry evidence does not mean appeal rights are unavailable.
- The stored 47246 ERA value was not substantiated by the checked dental resources. Claims IDs 47009 and New York 72630 do not establish 835 enrollment or routing; verify the specific issuer and clearinghouse before enrollment.
Dental claims source scope
The checked Ameritas dental claims page lists 47009 for Ameritas and a separate 72630 route for Ameritas of New York. Confirm the issuing company, dental product and clearinghouse before submitting. These claims references do not establish medical 837P/837I, eligibility or ERA routing.
Check the dental claims and pretreatment source · Partial source comparison 2026-09-18; not whole-record approval.
Other historical registry details below are not certified by this source-scoped comparison. Confirm the issuing company, applicable product and current instructions.
Ameritas at a glance
| Legal name | Ameritas Life Insurance Corp. |
|---|---|
| Also known as | Ameritas Dental, Ameritas Group |
| Category | Commercial |
| Parent organization | Ameritas Mutual Holding Company |
| Dental claims (source-scoped) | The checked Ameritas dental claims page lists 47009 for Ameritas and a separate 72630 route for Ameritas of New York. Confirm the issuing company, dental product and clearinghouse before submitting. These claims references do not establish medical 837P/837I, eligibility or ERA routing. |
| Eligibility (270/271) payer ID | No single all-product identifier established in this registry; see source findings and verify the member product and transaction separately |
| ERA (835) payer ID | No single all-product identifier established in this registry; see source findings and verify the member product and transaction separately. Clearinghouse-specific: The stored 47246 ERA value was not substantiated by the checked dental resources. Claims IDs 47009 and New York 72630 do not establish 835 enrollment or routing; verify the specific issuer and clearinghouse before enrollment. |
| NAIC company code | 61301 |
| States covered | Nationwide (50 states) |
| Members covered | ~6.5 million members |
| Provider resource entry point | https://www.ameritas.com/dental-providers/ |
| Provider phone | 1-800-487-55531-800-487-5553 is customer-connections support for dental provider accounts and online tools on the checked page. PPO contract/network questions use 1-800-755-8844. Neither number was called, and this is not verification of every product's claims-support route. |
Always verify claims-routing details against the member ID card and the payer's current EDI companion guide before submission.
Timely filing & appeals for Ameritas
The Ameritas dental member FAQ gives active insured members a default of 90 days from the date of service to submit claims unless the certificate of coverage specifies otherwise. This is member-facing guidance, not verification of every provider contract or New York product. Confirm the applicable certificate, provider agreement and claim type before calculating a deadline.
| Submission type | Window |
|---|---|
| Initial claim reference | Certificate and claim context specific; member FAQ default: 90 days |
| Out-of-network initial claim | Verify the member's plan and applicable out-of-network rules |
| Secondary / coordination of benefits | Verify the allowed window and start event; a primary EOB does not automatically restart filing |
| Corrected claim | Verify correction instructions; do not substitute an appeal deadline |
| Reconsideration / appeal | Use the applicable denial or decision notice and the process below |
This registry has not established a payer-specific appeal ladder for Ameritas. Use the denial notice, plan document, provider agreement, or jurisdictional rule to assign the correct route and deadline. Missing registry evidence does not mean appeal rights are unavailable.
Source: Ameritas provider policy. Always confirm before disputing a TFL denial — payer policies are versioned and product-specific.
Dental pretreatment estimates with Ameritas
The checked Ameritas dental source says covered dental services do not require prior authorization. A pretreatment estimate is not a prior authorization, payment guarantee or guarantee of benefit eligibility. Confirm the applicable dental product and current policy; this source does not certify universal X12 278 capability or medical-plan authorization timelines.
Dental pretreatment and appeal source
The checked Ameritas dental claims page lists 47009 for Ameritas and a separate 72630 route for Ameritas of New York. Confirm the issuing company, dental product and clearinghouse before submitting. These claims references do not establish medical 837P/837I, eligibility or ERA routing. Verify eligibility (270/271), remittance (835) and any authorization transaction (278) separately for the issuing company, product and clearinghouse. Dental claim submission and pretreatment estimates do not certify those transactions. Registry flags are not current transaction-complete approval; an unverified field is not a finding that a service is unavailable.
Top denial reasons for Ameritas
Per-payer denial benchmarks publish here once the QuickIntell anonymized ETL pipeline ingests sufficient Ameritas volume. Until then, see the broader CARC reference for industry-wide remediation guides.
Electronic claims, eligibility & ERA
| Transaction | Registry indication — not verification | Routing reference |
|---|---|---|
| Dental claims (source-scoped) | Listed in registry; verify current scope | The checked Ameritas dental claims page lists 47009 for Ameritas and a separate 72630 route for Ameritas of New York. Confirm the issuing company, dental product and clearinghouse before submitting. These claims references do not establish medical 837P/837I, eligibility or ERA routing. |
| 270 / 271 eligibility | Listed in registry; verify current scope | No single all-product identifier established in this registry; see source findings and verify the member product and transaction separately |
| 278 prior authorization | Listed in registry; verify current scope | Verify X12 278 routing separately |
| 835 ERA | Verify support and enrollment separately | No single all-product identifier established in this registry; see source findings and verify the member product and transaction separately. Clearinghouse-specific: The stored 47246 ERA value was not substantiated by the checked dental resources. Claims IDs 47009 and New York 72630 do not establish 835 enrollment or routing; verify the specific issuer and clearinghouse before enrollment. |
Payer IDs vary by clearinghouse — confirm against your clearinghouse payer list (Availity, Change Healthcare/Optum, Waystar) before configuring submitter routing.
What revenue cycle teams should verify before submitting claims
- The checked Ameritas dental claims page lists 47009; Ameritas of New York uses 72630. Confirm the issuing company and claim route; this is not evidence of medical 837P/837I, eligibility or ERA identifiers.
- A dental pretreatment estimate is neither prior authorization nor guaranteed payment/eligibility. This workflow does not substantiate universal X12 278 support; keep internal boolean fields unverified rather than guessing false values.
- The dental page describes an appeal opportunity within 180 days after receipt of the determination in most states. Confirm the state notice and applicable forms; this is not a universal appeal ladder.
Source checks and remaining limits
The latest partial comparison is dated . Retained earlier findings keep their original dates below. This is a partial source check, not a whole-page, clinical or legal review. It does not refresh the legacy review date above.
payer_ids, era_payer_id, claims_scope
Source comparison: 2026-09-18
The current dental claims source lists 47009 for Ameritas and 72630 for Ameritas of New York. The copied 47246 claims/eligibility/ERA entries were not substantiated; claims now use the dental-only reference and unsupported copies are withdrawn as unverified, not declared invalid everywhere. The explicit dental scope does not establish medical 837P/837I or other transactions. Locator: Dental Providers: Submit a Claim.
Primary source for payer_ids, era_payer_id, claims_scopetimely_filing_days, filing_rule, member audience
Source comparison: 2026-09-18
The 90-day statement is a default for active insured members, subject to the certificate of coverage. It was retained in scoped text rather than certified as every provider contract or New York product. Locator: How much time do I have to submit a claim? No universal provider-agreement or appeal deadline was established.
Primary source for timely_filing_days, filing_rule, member audienceportal_url, provider_phone, source purpose
Source comparison: 2026-09-18
The current dental resource entry lists 1-800-487-5553 for customer-connections/online-account help and 1-800-755-8844 for PPO contract/network questions, with separate NY account access. These roles remain qualified; no login or call was tested. Locator: Provider account overview and online-tools contacts.
Primary source for portal_url, provider_phone, source purposedental pretreatment estimates, authorization and appeals
Source comparison: 2026-09-18
The dental source says covered dental services do not require prior authorization; a pretreatment estimate is not authorization or a payment/eligibility guarantee. It describes an appeal opportunity within 180 days after receipt of determination in most states, not a universal ladder. This does not certify X12 278 support or medical authorization timelines. Locator: Pretreatment estimates and Utilization review and appeals.
Primary source for dental pretreatment estimates, authorization and appeals
Not checked in this pass: Exact legal underwriting entity/NAIC, enrollment totals and complete current geographic/product coverage; All contracts, delegated routes, filing exceptions and complete dispute/appeal ladders; Every transaction-specific identifier, enrollment process and electronic capability; no authenticated portal or phone test; Clinical criteria and current authorization code lists; QuickIntell integrations/outcomes and historical April 2026 DataForSEO demand; Accountable whole-record approval; all last_reviewed and reviewed_by values remain unchanged.
Sources used for this guide
Evaluate QuickIntell workflow fit for Ameritas
These module references are evaluation starting points, not evidence of a validated connection, supported transaction or customer deployment. Confirm the actual member plan, data access and product scope first.
- QuickRCM
Evaluate claim preparation, follow-up and denial worklists for Ameritas; verify the actual plan rules and available connections before implementation.
- QuickAuth
Assess authorization-packet and status workflows for Ameritas; confirm product, service, delegated reviewer and permitted submission channels.
- QuickERA
Verify the actual 835 files, posting exceptions and reconciliation requirements for Ameritas before evaluating automation. An ERA identifier alone does not establish supported ingestion or posting.
Frequently asked questions about Ameritas
Where is the Ameritas provider portal?
Use https://www.ameritas.com/dental-providers/ as a starting point for Ameritas provider resources. This link may open a directory or contact page rather than a transaction portal. Select the applicable product and administrator, then verify the available functions, enrollment and access requirements. QuickIntell is not the official payer portal.
What is the timely filing limit for Ameritas?
The Ameritas dental member FAQ gives active insured members a default of 90 days from the date of service to submit claims unless the certificate of coverage specifies otherwise. This is member-facing guidance, not verification of every provider contract or New York product. Confirm the applicable certificate, provider agreement and claim type before calculating a deadline.
What is the Ameritas payer ID?
Claims: The checked Ameritas dental claims page lists 47009 for Ameritas and a separate 72630 route for Ameritas of New York. Confirm the issuing company, dental product and clearinghouse before submitting. These claims references do not establish medical 837P/837I, eligibility or ERA routing.. Eligibility (270/271): No single all-product identifier established in this registry; see source findings and verify the member product and transaction separately. ERA (835): No single all-product identifier established in this registry; see source findings and verify the member product and transaction separately. Clearinghouse-specific: The stored 47246 ERA value was not substantiated by the checked dental resources. Claims IDs 47009 and New York 72630 do not establish 835 enrollment or routing; verify the specific issuer and clearinghouse before enrollment.. Do not substitute a claims ID for an unverified transaction ID. Check current source findings and the member ID card before submitting.
Does Ameritas accept electronic claims?
The checked Ameritas dental claims page lists 47009 for Ameritas and a separate 72630 route for Ameritas of New York. Confirm the issuing company, dental product and clearinghouse before submitting. These claims references do not establish medical 837P/837I, eligibility or ERA routing. Verify eligibility (270/271), remittance (835) and any authorization transaction (278) separately for the issuing company, product and clearinghouse. Dental claim submission and pretreatment estimates do not certify those transactions. Registry flags are not current transaction-complete approval; an unverified field is not a finding that a service is unavailable.
How do I appeal a Ameritas denial?
This registry has not established a payer-specific appeal ladder for Ameritas. Use the denial notice, plan document, provider agreement, or jurisdictional rule to assign the correct route and deadline. Missing registry evidence does not mean appeal rights are unavailable.
Is a dental pretreatment estimate from Ameritas a prior authorization?
The checked Ameritas dental source says covered dental services do not require prior authorization. A pretreatment estimate is not a prior authorization, payment guarantee or guarantee of benefit eligibility. Confirm the applicable dental product and current policy; this source does not certify universal X12 278 capability or medical-plan authorization timelines.
What is the Ameritas provider phone number?
This registry lists 1-800-487-5553 as a contact reference for Ameritas. 1-800-487-5553 is customer-connections support for dental provider accounts and online tools on the checked page. PPO contract/network questions use 1-800-755-8844. Neither number was called, and this is not verification of every product's claims-support route.
Automate workflows around Ameritas requirements
Connect eligibility, prior authorization, pre-submission claim checks, and remittance routing in one governed workflow. Payer and plan configuration is confirmed during implementation.
Disclaimer
This page is operational reference for medical-billing professionals. It is not legal, clinical, or contractual advice. Payer policies change without notice — always verify against Ameritas's current published documents before submission. CPT® is a registered trademark of the American Medical Association.