Cypress Benefit Administrators third-party administration reference

Identify the responsible organization first

1. Use the applicable employer-plan materials or claim correspondence to identify the responsible insurer, employer program and administrator. For an existing claim, confirm the assigned representative and jurisdiction where applicable. This is verification guidance, not a mandatory list of portal fields.
2. Confirm this administrator's role for the specific plan, program or claim. Benefits administration, claim reporting, medical-bill processing and reconsideration are distinct workflows; a company name or public resource does not establish the submission route.
3. Verify each transaction and any clearinghouse or enrollment requirements with the responsible organization. Do not reuse a claims reference for eligibility, remittance or authorization without transaction-specific instructions.
4. Use the governing employer plan and provider agreement for claim timing, submission type and exceptions. The historical administrator name does not establish one filing interval.
5. Retain the governing plan or program documents, claim correspondence, applicable agreement, service date and deadline start event. Confirm any jurisdictional exceptions and use the actual decision notice for a dispute; do not import another insurer's appeal ladder or authorization clock.

Administration resources and contact scope

Use https://lucenthealth.com/cypress/ as the public starting point for Cypress Benefit Administrators administration resources. Confirm the applicable employer plan or claim, responsible organization and jurisdiction where relevant before choosing a submission or inquiry route. This source check did not authenticate or test a portal or certify electronic transaction support. QuickIntell is not the official administrator portal.

Open the administration-resource entry point

This registry lists 1-877-236-0844 as a contact reference for Cypress Benefit Administrators. General questions contact on the Cypress/Lucent resource page; verify the employer plan’s provider or claims contact separately.

Source checks and remaining limits

The findings below concern the stated service role. This reference does not certify active insurance coverage, enrollment totals, every product or jurisdiction, electronic transaction capabilities, or a QuickIntell integration. Unknown fields are not proof that a service is unavailable. Earlier source findings and the full-record review date retain their original dates.

• record_scope

  The current Cypress page says Cypress is now Lucent Health; Lucent describes TPA services for self-insured employers. Preserve historical names without inferring a legal-entity change.

  Source comparison: 2026-09-26

  Primary source

• portal_url

  The official Cypress transition page links separate member, employer, provider and broker resources.

  Source comparison: 2026-09-26

  Primary source

• provider_phone

  The Cypress transition page lists 877-236-0844 for questions; its role is general transition/resource support, not a universal provider claims hotline.

  Source comparison: 2026-09-26

  Primary source

• timely_filing_days

  No common 90-day filing rule is established across the administered self-insured plans.

  Source comparison: 2026-09-26

  Primary source

Frequently asked questions