Devoted Health at a glance
| Legal name | Devoted Health, Inc. |
|---|---|
| Also known as | Devoted |
| Category | Medicare Advantage |
| Parent organization | Devoted Health, Inc. |
| Claims payer ID | DEVOT — registry reference; verify the member product, transaction and clearinghouse |
| Eligibility (270/271) payer ID | DEVOT — registry reference; verify the member product, transaction and clearinghouse |
| ERA (835) payer ID | DEVOT — registry reference; verify the member product, transaction and clearinghouse |
| NAIC company code | Not established in this registry |
| States covered | Florida, Texas, Arizona, Ohio, Illinois, Pennsylvania, North Carolina, South Carolina, Colorado, Tennessee |
| Members covered | ~400k members |
| Provider resource entry point | https://www.devoted.com/provider |
| Provider phone | 1-877-762-3515 |
Always verify claims-routing details against the member ID card and the payer's current EDI companion guide before submission.
Timely filing & appeals for Devoted Health
Devoted’s 2026 provider manual uses 90 days from date of service unless the Provider Agreement specifies otherwise. Confirm agreement, claim type and current instructions.
| Submission type | Window |
|---|---|
| Initial claim reference | 90 days unless Provider Agreement differs |
| Out-of-network initial claim | Verify the member's plan and applicable out-of-network rules |
| Secondary / coordination of benefits | Verify the allowed window and start event; a primary EOB does not automatically restart filing |
| Corrected claim | Verify correction instructions; do not substitute an appeal deadline |
| Reconsideration / appeal | Use the applicable denial or decision notice and the process below |
This registry has not established a payer-specific appeal ladder for Devoted Health. Use the denial notice, plan document, provider agreement, or jurisdictional rule to assign the correct route and deadline. Missing registry evidence does not mean appeal rights are unavailable.
Source: Devoted Health provider policy. Always confirm before disputing a TFL denial — payer policies are versioned and product-specific.
Prior authorization with Devoted Health
Decision deadlines depend on the product, service and urgency. CMS-0057-F generally starts its decision-timeframe requirements in 2026 for Medicare Advantage, Medicaid and CHIP payers subject to the rule: seven calendar days for standard requests and 72 hours for expedited requests. Those requirements exclude drug authorizations and QHP issuers on the federally facilitated exchanges. Other plans, state rules and permitted extensions can differ. Check the applicable policy; a decision deadline is not a guarantee of approval.
CMS-0057-F decision-timeframe requirements and exclusions
Verify Devoted Health electronic claims (837), eligibility (270/271), remittance (835) and authorization (278) separately for the member product and clearinghouse. Registry flags and routing references are not current transaction-complete approval. Confirm the companion guide, enrollment and applicable source findings below. A blank or unverified field does not establish that the transaction is unavailable. Authorization requirements and submission channels depend on the product, service and delegated reviewer. Verify the applicable policy before scheduling; a portal listing is not proof of X12 278 connectivity.
This registry does not provide a current prior-authorization code list for Devoted Health. Start with the provider resources or the policy documents below, then confirm the applicable product, service and effective date. A resource link does not establish that a live code-lookup tool is available.
Top denial reasons for Devoted Health
Per-payer denial benchmarks publish here once the QuickIntell anonymized ETL pipeline ingests sufficient Devoted Health volume. Until then, see the broader CARC reference for industry-wide remediation guides.
Electronic claims, eligibility & ERA
| Transaction | Registry indication — not verification | Routing reference |
|---|---|---|
| 837P / 837I claims | Listed in registry; verify current scope | DEVOT — registry reference; verify the member product, transaction and clearinghouse |
| 270 / 271 eligibility | Listed in registry; verify current scope | DEVOT — registry reference; verify the member product, transaction and clearinghouse |
| 278 prior authorization | Listed in registry; verify current scope | Verify X12 278 routing separately |
| 835 ERA | Verify support and enrollment separately | DEVOT — registry reference; verify the member product, transaction and clearinghouse |
Payer IDs vary by clearinghouse — confirm against your clearinghouse payer list (Availity, Change Healthcare/Optum, Waystar) before configuring submitter routing.
What revenue cycle teams should verify before submitting claims
- Claims ID DEVOT and provider phone 1-877-762-3515 are described in the 2026 Devoted manual. A claims identifier does not certify eligibility, ERA or authorization transaction routing.
- The current claims page describes a September 2026 transition from Payspan to the Devoted ePayment Center/Zelis payment and remittance route. Confirm enrollment and current instructions before changing payment settings.
Source checks and remaining limits
The latest partial comparison is dated . Retained earlier findings keep their original dates below. This is a partial source check, not a whole-page, clinical or legal review. It does not refresh the legacy review date above.
timely_filing_days, filing_rule, provider_phone, payer_ids.claims, electronic_claims_supported, portal_url
Source comparison: 2026-09-18
The 2026 manual sets 90 days from date of service unless the Provider Agreement specifies otherwise. The former 365-day default was replaced. The manual’s claims DEVOT and provider phone do not establish eligibility/ERA identifiers or 278 support. Source locator: Printed pp 2, 51, 53; PDF pages 7, 55, 57; Timely Filing of Claims on PDF page 57 visually checked. Document/version: 2026 manual; web title V18, URL V4 (version-name mismatch retained, not silently normalized).
Primary source for timely_filing_days, filing_rule, provider_phone, payer_ids.claims, electronic_claims_supported, portal_urlprovider_phone, payer_ids.claims, electronic_claims_supported, portal_url, operational_notes
Source comparison: 2026-09-18
Claims ID DEVOT; electronic payment transition from Payspan through August 2026 to Devoted ePayment Center/Zelis starting September 2026. Source locator: How to submit claims; Getting set up with electronic payments. Document/version: Page footer Last Updated 06.12.2026.
Primary source for provider_phone, payer_ids.claims, electronic_claims_supported, portal_url, operational_notes
Not checked in this pass: All fields outside these bounded findings, including exact legal entity/NAIC, current enrollment and geography; Product-complete initial, corrected, secondary and appeal rules, agreements, exceptions and effective dates; Every claims, eligibility, ERA and authorization transaction identifier; portal access is not capability certification; Current clinical criteria and prior-authorization code samples; QuickIntell integrations/outcomes and historical DataForSEO demand; Accountable whole-record editorial approval; no last_reviewed date was advanced.
Sources used for this guide
State coverage
Devoted Health operates in the following states. Each link opens state-level Medicaid program details, dominant commercial payers, and state-specific RCM regulations.
Evaluate QuickIntell workflow fit for Devoted Health
These module references are evaluation starting points, not evidence of a validated connection, supported transaction or customer deployment. Confirm the actual member plan, data access and product scope first.
- QuickRCM
Evaluate claim preparation, follow-up and denial worklists for Devoted Health; verify the actual plan rules and available connections before implementation.
- QuickAuth
Assess authorization-packet and status workflows for Devoted Health; confirm product, service, delegated reviewer and permitted submission channels.
- QuickERA
Verify the actual 835 files, posting exceptions and reconciliation requirements for Devoted Health before evaluating automation. An ERA identifier alone does not establish supported ingestion or posting.
Frequently asked questions about Devoted Health
Where is the Devoted Health provider portal?
Use https://www.devoted.com/provider as a starting point for Devoted Health provider resources. This link may open a directory or contact page rather than a transaction portal. Select the applicable product and administrator, then verify the available functions, enrollment and access requirements. QuickIntell is not the official payer portal.
What is the timely filing limit for Devoted Health?
Devoted’s 2026 provider manual uses 90 days from date of service unless the Provider Agreement specifies otherwise. Confirm agreement, claim type and current instructions.
What is the Devoted Health payer ID?
Claims: DEVOT — registry reference; verify the member product, transaction and clearinghouse. Eligibility (270/271): DEVOT — registry reference; verify the member product, transaction and clearinghouse. ERA (835): DEVOT — registry reference; verify the member product, transaction and clearinghouse. Do not substitute a claims ID for an unverified transaction ID. Check current source findings and the member ID card before submitting.
Does Devoted Health accept electronic claims?
Verify Devoted Health electronic claims (837), eligibility (270/271), remittance (835) and authorization (278) separately for the member product and clearinghouse. Registry flags and routing references are not current transaction-complete approval. Confirm the companion guide, enrollment and applicable source findings below. A blank or unverified field does not establish that the transaction is unavailable.
How do I appeal a Devoted Health denial?
This registry has not established a payer-specific appeal ladder for Devoted Health. Use the denial notice, plan document, provider agreement, or jurisdictional rule to assign the correct route and deadline. Missing registry evidence does not mean appeal rights are unavailable.
How long do Devoted Health prior authorization approvals take?
Decision deadlines depend on the product, service and urgency. CMS-0057-F generally starts its decision-timeframe requirements in 2026 for Medicare Advantage, Medicaid and CHIP payers subject to the rule: seven calendar days for standard requests and 72 hours for expedited requests. Those requirements exclude drug authorizations and QHP issuers on the federally facilitated exchanges. Other plans, state rules and permitted extensions can differ. Check the applicable policy; a decision deadline is not a guarantee of approval.
What is the Devoted Health provider phone number?
This registry lists 1-877-762-3515 as a contact reference for Devoted Health. Confirm the number and service scope against the member ID card and current product-specific directory; claims, eligibility and authorization inquiries may use different teams.
For revenue-cycle teams
Connect payer lookups to your revenue-cycle workflow
Do staff repeatedly move between payer references, eligibility checks, claim status and remittance follow-up?
- Keep this payer's official reference available to the team.
- Identify one repeated administrative task and measure its handling time.
- Evaluate the required access, exceptions and reviewer handoff before expanding automation.
Devoted Health is an operational reference. Payer decisions remain with the payer. Confirm plan coverage, system access and supported actions during a scoped evaluation.
Download the illustrative workflow worksheet (PDF) · Explore the AI RCM evaluation toolkit · Model the workload and costs
Automate workflows around Devoted Health requirements
Connect eligibility, prior authorization, pre-submission claim checks, and remittance routing in one governed workflow. Payer and plan configuration is confirmed during implementation.
Disclaimer
This page is operational reference for medical-billing professionals. It is not legal, clinical, or contractual advice. Payer policies change without notice — always verify against Devoted Health's current published documents before submission. CPT® is a registered trademark of the American Medical Association.