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Alameda Alliance for Health provider portal, phone and payer ID

Alameda Alliance for Health · A Alameda County (California) Health Care Services Agency (public) company

Reviewed by QuickIntell RCM Editorial Team · Last reviewed

Updated

TL;DR

Alameda Alliance for Health, a Alameda County (California) Health Care Services Agency (public) subsidiary, is a medicaid mco payer covering roughly 410k members operating in 1 state. Provider phone is 1-510-747-4510. Claims payer ID is ALLIA. Standard timely filing is 365 days from date of service for participating providers. Electronic claims (837), eligibility (270/271), prior auth (278), and ERA (835) are supported. Use the provider portal for eligibility, claims status, prior authorization, and appeal workflows.

Alameda Alliance for Health provider portal, phone and payer ID quick facts

Provider portalhttps://www.alamedaalliance.org/providers
Provider phone1-510-747-4510
Claims payer IDALLIA
Eligibility payer IDALLIA
ERA payer IDALLIA
Timely filing365 days
Prior auth routeX12 278 plus provider portal
Last reviewed2026-04-23

Alameda Alliance for Health at a glance

Legal nameAlameda Alliance for Health
Also known asAlameda Alliance, AAH
CategoryMedicaid MCO
Parent organizationAlameda County (California) Health Care Services Agency (public)
Claims payer IDALLIA
Eligibility (270/271) payer IDALLIA
ERA (835) payer IDALLIA
NAIC company codeNot published
States coveredCalifornia
Members covered~410k members
Provider portalhttps://www.alamedaalliance.org/providers
Provider phone1-510-747-4510

Always verify claims-routing details against the member ID card and the payer's current EDI companion guide before submission.

Timely filing & appeals for Alameda Alliance for Health

Alameda Alliance for Health's standard timely filing window for participating providers is 365 days from the date of service. Plan-specific products (Medicare Advantage, Medicaid, employer groups, secondary claims) may have shorter or longer windows — always confirm against the policy linked below before disputing a TFL denial.

Submission typeWindow
In-network initial claim365 days
Out-of-network initial claim365 days (verify per plan)
Secondary / coordination of benefits365 days from primary EOB
Corrected / appeal180 days from denial

Appeal levels

  1. Level 1: First-Level ReconsiderationFile within 180 days

    Written request for claim reconsideration with supporting documentation, filed within the stated window of the denial notification.

  2. Level 2: Second-Level Formal AppealFile within 60 days

    Formal appeal reviewed by a party not involved in the initial determination; typically requires the first-level decision letter.

  3. Level 3: External / Independent ReviewFile within 120 days

    External Independent Review Organization (IRO) review per ACA §2719 and applicable state law.

Source: Alameda Alliance for Health provider policy. Always confirm before disputing a TFL denial — payer policies are versioned and product-specific.

Prior authorization with Alameda Alliance for Health

Alameda Alliance for Health accepts X12 278 prior-authorization transactions electronically. The procedures most commonly subject to prior authorization include advanced imaging, inpatient admissions, specialty pharmacy, and certain outpatient surgical procedures. Use the payer's authorization tool below to confirm requirements per CPT before scheduling a service.

Alameda Alliance for Health maintains a live prior-authorization code lookup tool that supersedes any cached list. Use the provider portal or the policy documents below to confirm the current PA list before rendering a service.

Top denial reasons for Alameda Alliance for Health

Per-payer denial benchmarks publish here once the QuickIntell anonymized ETL pipeline ingests sufficient Alameda Alliance for Health volume. Until then, see the broader CARC reference for industry-wide remediation guides.

Electronic claims, eligibility & ERA

TransactionSupportedPayer ID
837P / 837I claimsYesALLIA
270 / 271 eligibilityYesALLIA
278 prior authorizationYesALLIA
835 ERAYesALLIA

Payer IDs vary by clearinghouse — confirm against your clearinghouse payer list (Availity, Change Healthcare/Optum, Waystar) before configuring submitter routing.

State coverage

Alameda Alliance for Health operates in the following states. Each link opens state-level Medicaid program details, dominant commercial payers, and state-specific RCM regulations.

QuickIntell coverage for Alameda Alliance for Health

  • QuickRCM

    End-to-end claim lifecycle automation tuned to Alameda Alliance for Health's edits and adjudication patterns.

  • QuickAuth

    Automated prior-authorization submissions and status checks for Alameda Alliance for Health services that require PA.

  • QuickERA

    Automated 835 ERA posting from Alameda Alliance for Health with payment reconciliation and denial routing.

Frequently asked questions about Alameda Alliance for Health

Where is the Alameda Alliance for Health provider portal?

The Alameda Alliance for Health provider portal is available at https://www.alamedaalliance.org/providers. Use it for eligibility checks, claim status, prior authorization workflows, appeals, and payer-specific routing updates. QuickIntell links to the payer's provider-facing portal as a reference and is not the official payer portal.

What is the timely filing limit for Alameda Alliance for Health?

Alameda Alliance for Health's standard timely filing limit for participating providers is 365 days from the date of service. Plan-specific products (Medicare Advantage, Medicaid managed care, employer groups) may have different windows — confirm against the payer's provider manual before disputing a TFL denial.

What is the Alameda Alliance for Health payer ID?

The primary claims payer ID for Alameda Alliance for Health is ALLIA. Eligibility (270/271) uses ALLIA and ERA (835) uses ALLIA. Always verify against the member ID card and your clearinghouse payer list before submitting.

Does Alameda Alliance for Health accept electronic claims?

Yes — Alameda Alliance for Health accepts ANSI X12 837P and 837I electronic claims through standard clearinghouses. Real-time eligibility (270/271) is supported and X12 278 prior authorization is supported.

How do I appeal a Alameda Alliance for Health denial?

Alameda Alliance for Health uses a 3-level appeal process. Level 1 (First-Level Reconsideration) must be filed within 180 days of the denial. Each escalation level requires the prior decision letter and supporting clinical or coding documentation. See the appeal-levels block above for deadlines and process.

How long do Alameda Alliance for Health prior authorization approvals take?

Alameda Alliance for Health's prior-authorization decision turnaround typically follows standard industry windows: 72 hours for urgent requests and up to 14 calendar days for non-urgent requests. Specialty drugs and high-cost imaging may extend further. Submit through X12 278 or the Alameda Alliance for Health provider portal for the fastest turnaround.

What is the Alameda Alliance for Health provider phone number?

Providers can reach Alameda Alliance for Health at 1-510-747-4510 for claims status, eligibility verification, and authorization questions. Have the member ID, date of service, and tax ID ready before calling. Most operational tasks are faster through the provider portal at https://www.alamedaalliance.org/providers.

Run cleaner claims to Alameda Alliance for Health with QuickIntell

QuickAuth, QuickRCM, and QuickERA are validated against Alameda Alliance for Health's EDI behavior — eligibility, prior auth, claim scrubbing, and ERA posting all run on real payer rules.

Disclaimer

This page is operational reference for medical-billing professionals. It is not legal, clinical, or contractual advice. Payer policies change without notice — always verify against Alameda Alliance for Health's current published documents before submission. CPT® is a registered trademark of the American Medical Association.