AARP Medicare provider portal, phone and payer ID quick facts
| Provider portal | https://www.uhcprovider.com |
|---|---|
| Provider phone | 1-877-842-3210 |
| Claims payer ID | 87726 |
| Eligibility payer ID | 87726 |
| ERA payer ID | 87726 |
| Timely filing | 90 days (verify applicability) |
| Prior auth route | X12 278 plus provider portal |
| Last reviewed | 2026-04-23 |
- This registry has not established a payer-specific appeal ladder for AARP Medicare. Use the denial notice, plan document, provider agreement, or jurisdictional rule to assign the correct route and deadline. Missing registry evidence does not mean appeal rights are unavailable.
AARP Medicare at a glance
| Legal name | AARP Medicare (administered by UnitedHealthcare) |
|---|---|
| Also known as | AARP MedicareComplete, UHC AARP |
| Category | Medicare Advantage |
| Parent organization | UnitedHealth Group (underwritten for AARP) |
| Claims payer ID | 87726 |
| Eligibility (270/271) payer ID | 87726 |
| ERA (835) payer ID | 87726 |
| NAIC company code | Not established in this registry |
| States covered | Nationwide (50 states) |
| Members covered | ~13 million members |
| Provider portal | https://www.uhcprovider.com |
| Provider phone | 1-877-842-3210 |
Always verify claims-routing details against the member ID card and the payer's current EDI companion guide before submission.
Timely filing & appeals for AARP Medicare
This registry lists 90 days as an initial-claim reference for AARP Medicare. Confirm the applicable product, provider agreement, start event and current payer instructions. Do not apply this value automatically to out-of-network, secondary, corrected or appealed claims.
| Submission type | Window |
|---|---|
| Initial claim reference | 90 days (verify applicability) |
| Out-of-network initial claim | Verify the member's plan and applicable out-of-network rules |
| Secondary / coordination of benefits | Verify the allowed window and start event; a primary EOB does not automatically restart filing |
| Corrected claim | Verify correction instructions; do not substitute an appeal deadline |
| Reconsideration / appeal | Use the applicable denial or decision notice and the process below |
This registry has not established a payer-specific appeal ladder for AARP Medicare. Use the denial notice, plan document, provider agreement, or jurisdictional rule to assign the correct route and deadline. Missing registry evidence does not mean appeal rights are unavailable.
Source: AARP Medicare provider policy. Always confirm before disputing a TFL denial — payer policies are versioned and product-specific.
Prior authorization with AARP Medicare
Decision deadlines depend on the product, service and urgency. CMS-0057-F generally starts its decision-timeframe requirements in 2026 for Medicare Advantage, Medicaid and CHIP payers subject to the rule: seven calendar days for standard requests and 72 hours for expedited requests. Those requirements exclude drug authorizations and QHP issuers on the federally facilitated exchanges. Other plans, state rules and permitted extensions can differ. Check the applicable policy; a decision deadline is not a guarantee of approval.
CMS-0057-F decision-timeframe requirements and exclusions
AARP Medicare accepts X12 278 prior-authorization transactions electronically. The procedures most commonly subject to prior authorization include advanced imaging, inpatient admissions, specialty pharmacy, and certain outpatient surgical procedures. Use the payer's authorization tool below to confirm requirements per CPT before scheduling a service.
AARP Medicare maintains a live prior-authorization code lookup tool that supersedes any cached list. Use the provider portal or the policy documents below to confirm the current PA list before rendering a service.
Top denial reasons for AARP Medicare
Per-payer denial benchmarks publish here once the QuickIntell anonymized ETL pipeline ingests sufficient AARP Medicare volume. Until then, see the broader CARC reference for industry-wide remediation guides.
Electronic claims, eligibility & ERA
| Transaction | Supported | Payer ID |
|---|---|---|
| 837P / 837I claims | Yes | 87726 |
| 270 / 271 eligibility | Yes | 87726 |
| 278 prior authorization | Yes | Verify X12 278 routing separately |
| 835 ERA | Yes | 87726 |
Payer IDs vary by clearinghouse — confirm against your clearinghouse payer list (Availity, Change Healthcare/Optum, Waystar) before configuring submitter routing.
What revenue cycle teams should verify before submitting claims
- Confirm the member's state Medicaid program before applying UHC Community Plan rules; benefits, authorization requirements, timely filing, and appeal paths vary by state contract.
- Use payer ID 87726 only after confirming the member card and clearinghouse route for the specific UHC Community Plan product.
- Check whether the service is carved out to a state vendor, pharmacy benefit manager, behavioral health administrator, dental plan, or transportation vendor before submitting to UHC.
Common denial and routing risks for this payer
- Treating UHC Community Plan like commercial UnitedHealthcare when the member is enrolled in a state Medicaid managed-care product.
- Missing state-specific authorization, referral, or benefit carve-out requirements.
- Submitting with the correct UHC name but the wrong state/product route in the clearinghouse.
How QuickIntell supports this workflow
- Require state, product, Medicaid ID, and member-card payer route before claim creation.
- Route authorization checks to the UHC state product and carve-out vendor when the eligibility response indicates delegated management.
- Compare state-specific timely filing and appeal windows against the denial notice before assigning AR follow-up.
Sources used for this guide
QuickIntell coverage for AARP Medicare
- QuickRCM
End-to-end claim lifecycle automation tuned to AARP Medicare's edits and adjudication patterns.
- QuickAuth
Automated prior-authorization submissions and status checks for AARP Medicare services that require PA.
- QuickERA
Automated 835 ERA posting from AARP Medicare with payment reconciliation and denial routing.
Frequently asked questions about AARP Medicare
Where is the AARP Medicare provider portal?
The AARP Medicare provider portal is available at https://www.uhcprovider.com. Use it for eligibility checks, claim status, prior authorization workflows, appeals, and payer-specific routing updates. QuickIntell links to the payer's provider-facing portal as a reference and is not the official payer portal.
What is the timely filing limit for AARP Medicare?
This registry lists 90 days as an initial-claim reference for AARP Medicare. Confirm the applicable product, provider agreement, start event and current payer instructions. Do not apply this value automatically to out-of-network, secondary, corrected or appealed claims.
What is the AARP Medicare payer ID?
The registry lists claims payer ID 87726 for AARP Medicare. Eligibility (270/271): 87726. ERA (835): 87726. Do not substitute a claims ID for an unverified transaction ID. Confirm the member ID card, product and clearinghouse payer list before submitting.
Does AARP Medicare accept electronic claims?
Yes — AARP Medicare accepts ANSI X12 837P and 837I electronic claims through standard clearinghouses. Real-time eligibility (270/271) is supported and X12 278 prior authorization is supported.
How do I appeal a AARP Medicare denial?
This registry has not established a payer-specific appeal ladder for AARP Medicare. Use the denial notice, plan document, provider agreement, or jurisdictional rule to assign the correct route and deadline. Missing registry evidence does not mean appeal rights are unavailable.
How long do AARP Medicare prior authorization approvals take?
Decision deadlines depend on the product, service and urgency. CMS-0057-F generally starts its decision-timeframe requirements in 2026 for Medicare Advantage, Medicaid and CHIP payers subject to the rule: seven calendar days for standard requests and 72 hours for expedited requests. Those requirements exclude drug authorizations and QHP issuers on the federally facilitated exchanges. Other plans, state rules and permitted extensions can differ. Check the applicable policy; a decision deadline is not a guarantee of approval.
What is the AARP Medicare provider phone number?
This registry lists 1-877-842-3210 as a provider contact for AARP Medicare. Confirm the service scope and the number on the member ID card; claim, eligibility and authorization inquiries may use different teams. Have the member ID, date of service and tax ID ready. The provider portal is https://www.uhcprovider.com.
Automate workflows around AARP Medicare requirements
Connect eligibility, prior authorization, pre-submission claim checks, and remittance routing in one governed workflow. Payer and plan configuration is confirmed during implementation.
Disclaimer
This page is operational reference for medical-billing professionals. It is not legal, clinical, or contractual advice. Payer policies change without notice — always verify against AARP Medicare's current published documents before submission. CPT® is a registered trademark of the American Medical Association.